At a Glance
- Tasks: Manage customer enquiries, support sales, and optimise product ranges online.
- Company: Established family-owned business in Huddersfield with a friendly team.
- Benefits: Competitive salary, remote work flexibility, and opportunities for career development.
- Other info: Varied responsibilities and excellent customer service focus.
- Why this job: Join a growing team and make a real impact in a dynamic environment.
- Qualifications: 4-5 years in sales support, strong admin skills, and CRM experience.
The predicted salary is between 32000 - 32000 £ per year.
Remote / Huddersfield based (Occasional requirement to attend the office)
£25,000 - £32,000 Per Annum
We are recruiting a Senior Sales Administrator for our Client, a well-established family-owned business in Huddersfield, West Yorkshire. The suitable candidate will ideally have 4-5 years experience in a similar role – ideally with experience in a parts, engineering or plumbing base background. This role is due to growth within the business and has scope for development. Working as part of a small and friendly team, this role will suit someone who thrives in a busy, varied environment as there are multiple facets to the role.
Responsibilities and tasks will include the following:
- Managing incoming customer enquiries via phone and email
- Providing product advice and guidance to customers
- Supporting the sales process from enquiry through to order completion
- Promoting and selling the company’s range of heating and wellness products
- Identifying the right products for customer requirements and upselling where appropriate
- Maintaining CRM systems, customer records and sales pipelines
- Processing quotations, orders and sales administration accurately
- Building strong relationships with customers and providing excellent service throughout the buying process
- Assisting with improving and optimising product ranges online
- Adding and maintaining products on the website (Magento), including descriptions, images and pricing
- Liaising with warehouses and shipping providers to manage deliveries, including international shipments
- Checking supplier invoices and identifying discrepancies
- Managing stock levels and placing orders with manufacturers
- Monitoring competitor pricing and market trends
- Supporting website content including blogs and product information
Skills & Experience:
- Experience in sales support, internal sales, customer account management or product support
- Experience supporting customers purchasing physical products rather than services
- Confident handling customer enquiries and supporting the sales process from enquiry through to order completion
- Strong administration skills with excellent attention to detail
- Experience maintaining CRM systems and managing customer records
- Comfortable working with quotations, orders, pricing and sales administration
- Able to manage multiple priorities and work independently
- Strong customer service and communication skills
- Good commercial awareness and a proactive approach
- Comfortable working within a small business environment where responsibilities are varied
- Comfortable working in a home-based environment
- High attention to detail and strong administrative skills
- Good level of numeracy and written English
- Confident using Microsoft Outlook and Excel
- Experience with CRM/ERP systems
- Experience managing website content (Magento or similar platforms desirable)
Senior Sales Administrator in Huddersfield employer: Mpeople Recruitment
Join a well-established family-owned business in Huddersfield, where you will be part of a supportive and friendly team dedicated to delivering exceptional customer service. With a focus on employee growth and development, this role offers the opportunity to thrive in a dynamic environment while enjoying the flexibility of remote work. Benefit from a competitive salary and the chance to contribute to a growing company that values its employees and fosters a collaborative work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Administrator in Huddersfield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Administrator at Mpeople Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mpeople Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Administrator in Huddersfield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mpeople Recruitment:When writing your cover letter, make sure to tailor your message specifically for Mpeople Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mpeople Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mpeople Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mpeople Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mpeople Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
