At a Glance
- Tasks: Manage customer calls, schedule engineers, and provide admin support in a fast-paced environment.
- Company: Join a rapidly growing company with a dynamic team culture.
- Benefits: Starting salary reviewed after 3 months, plus training and weekend on-call pay.
- Other info: Full training provided, with excellent opportunities for personal and professional growth.
- Why this job: Enjoy variety and problem-solving while making a real impact every day.
- Qualifications: Organised, great communicator, and eager to learn; experience is a plus but not required.
The predicted salary is between 27800 - 27800 £ per year.
Location: Office-Based
Hours: Full Time, Permanent
Working Hours: 8:00am to 4:30pm, Monday to Friday (40 hours per week)
Salary: Starting salary will be based on National Minimum Wage, and will be reviewed after 3 months based on performance and development within the role.
Our client is a rapidly growing company looking for a reliable and organised Office Administrator / Service Coordinator to join their team. This is not a typical administration role. Due to the reactive nature of their industry, every day is different and can be fast-paced, making this an ideal opportunity for someone who enjoys variety, problem-solving, and working under pressure.
Key Responsibilities:- Taking and logging customer breakdown calls
- Planning and scheduling engineers' work
- Ordering parts required for service and repair jobs
- Costing completed jobs for invoicing
- Preparing quotations using a pricing schedule
- Providing general administrative and customer service support
- Maintaining accurate records and updating internal systems
The successful candidate will:
- Be organised and able to prioritise workloads effectively
- Have excellent communication and customer service skills
- Be confident using computers and office-based systems
- Work well in a busy, reactive environment
- Be a team player with a positive attitude
- Be willing to learn and develop within the role
Previous experience in a service, scheduling, or administration environment would be beneficial but is not essential.
Training & Support:Full training will be provided to ensure you have all the skills and knowledge required to carry out the role successfully.
On-Call Weekend Rota:Following successful completion of training, you will be required to participate in a weekend on-call rota. This involves working from home, receiving breakdown calls and allocating work to engineers as required. (additional pay)
Office Admin/Service Co-ordinator in Halifax employer: Mpeople Recruitment
Mpeople Recruitment is an excellent employer that values its employees by fostering a supportive and collaborative work culture in Walkden. With benefits such as 23 days of annual leave, on-site parking, and clear pathways for career advancement, the company is dedicated to nurturing talent and ensuring job satisfaction for its team members.
