At a Glance
- Tasks: Handle customer enquiries, process orders, and build strong relationships.
- Company: Mpeople Recruitment, a supportive team in Walkden.
- Benefits: Competitive salary, flexible hours, and a vibrant work environment.
- Other info: Opportunity for growth and development in a friendly office.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and a proactive attitude.
The predicted salary is between 26000 - 30000 £ per year.
Mpeople Recruitment have a fantastic opportunity available for an experienced Customer Service Administrator based in Walkden.
Location: Walkden, fully office based
Salary: 26k – 30k (DOE)
Hours: 8:00am to 4:00pm, Monday to Friday, with availability to work half day Saturdays (8:00am – 1:00pm)
Responsibilities will include:
- Answering inbound customer enquiries by telephone and email.
- Preparing and processing customer quotations.
- Greeting customers visiting the showroom/site and providing excellent customer service.
- Building and maintaining strong customer and supplier relationships.
- Processing orders accurately using internal systems.
- Working closely with colleagues to ensure customer expectations are met.
- Developing a strong knowledge of the company’s products, systems, business and processes.
- Working with management to identify opportunities to improve customer service and internal processes.
We’re looking for someone who:
- Is proactive, self-motivated and able to use their own initiative.
- Is flexible and willing to support the team during busy periods, including Saturday working and additional hours.
We think you need these skills to ace Customer Service Administrator
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Teamwork
