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- Tasks: Manage inbound calls, resolve customer concerns, and provide guidance.
- Company: Mpeople Recruitment, a supportive team focused on customer service.
- Benefits: Starting pay at £12.71, paid annual leave, and hybrid working options.
- Other info: Temporary contract with potential for growth and development.
- Why this job: Enjoy flexibility while helping customers and enhancing your communication skills.
- Qualifications: Experience in service delivery and strong communication skills.
The predicted salary is between 26400 - 26400 £ per year.
Mpeople Recruitment is seeking a Customer Service Advisor for a temporary contract based in Burnley. The role involves managing inbound calls, resolving customer concerns, and providing guidance.
Candidates should have experience in service delivery and strong communication skills. Pay rates start at £12.71, with excellent benefits including paid annual leave. The position allows for hybrid working after training, making it ideal for those looking for flexibility.
Hybrid Inbound Tech Support Advisor | 6-12m Contract in Burnley employer: Mpeople Recruitment
Contact Detail:
Mpeople Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Inbound Tech Support Advisor | 6-12m Contract in Burnley
✨Tip Number 1
Make sure you know the company inside out! Research Mpeople Recruitment and understand their values and what they look for in a Customer Service Advisor. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves managing inbound calls, it’s crucial to demonstrate your ability to resolve customer concerns effectively. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips that could help you stand out!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about landing that hybrid tech support gig with us!
We think you need these skills to ace Hybrid Inbound Tech Support Advisor | 6-12m Contract in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Inbound Tech Support Advisor role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Mpeople Recruitment
✨Know Your Stuff
Before the interview, brush up on your customer service experience and be ready to share specific examples. Think about times you've resolved customer concerns or provided guidance, as these will be key in demonstrating your skills.
✨Practice Makes Perfect
Rehearse common interview questions related to inbound tech support. This could include scenarios where you had to manage difficult calls or how you prioritise tasks. Practising with a friend can help you feel more confident.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, be sure to articulate your thoughts clearly during the interview. Listen carefully to the interviewer’s questions and respond thoughtfully to show that you’re engaged and capable.
✨Embrace the Hybrid Model
Highlight your adaptability and readiness for hybrid working. Share any previous experiences you have with remote work or flexible schedules, and express your enthusiasm for the benefits of this arrangement.