Mpeople Recruitment is seeking a Customer Service/Contact Centre Advisor in Burnley on a temporary 6-12 month contract. You will work Monday to Friday, 8.30 AM to 5.30 PM, total 37.5 hours, with hybrid working 3 days in the office per week once competence and manager approval are given.
The role involves handling inbound calls for technical enquiries, resolving issues, guiding customers, taking payments by phone, and updating records in the internal system while ensuring GDPR compliance.
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