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- Tasks: Manage billing processes and resolve customer queries in a fast-paced environment.
- Company: Join one of the UK's largest energy suppliers with a focus on employee growth and support.
- Benefits: Enjoy free on-site parking, great public transport links, and a supportive work culture.
- Why this job: Be part of a growing team that values your input and offers career development opportunities.
- Qualifications: Strong communication skills and proficiency in Word and Excel are essential.
- Other info: Located at Thorpe Park Business Park, easily accessible from the M621.
The predicted salary is between 28800 - 43200 £ per year.
Mpeople Recruitment is excited to partner with one of the UK’s largest and rapidly growing energy suppliers, specialising in gas and electric energy-efficient solutions. With over 15 years in the market, this company takes pride in its supportive culture and commitment to employee growth. Located at Thorpe Park Business Park in Leeds, the office is easily accessible from the M621 and is equipped with excellent public transport links and free on-site parking. As the company continues to expand, they are on the lookout for a motivated Permanent Billings Associate to join their dedicated Billing Department. Oversee timely billing processes for all active sites within the portfolio. Respond to complex account and billing queries from customers and other teams. Investigate and identify root causes of any billing issues effectively. Manage day-to-day processes efficiently and follow up on deadlines. Coordinate actions required for unbilled and ready to final bill reports. Maintain high billing standards to ensure a seamless customer journey. Resolve internal and external queries surrounding problematic invoices. Desirable knowledge of utility billing processes in the energy industry. You will need:- Able to manage conflicting priorities and high workloads during busy periods. Excellent communication skills across all levels. Proficient in Word, Excel, and …
Billings Specialist employer: Mpeople Recruitment
Contact Detail:
Mpeople Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billings Specialist
✨Tip Number 1
Familiarize yourself with the utility billing processes specific to the energy industry. Understanding the nuances of billing in this sector will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your ability to manage conflicting priorities and high workloads. Prepare examples from your past experiences where you successfully handled multiple tasks under pressure, as this is crucial for the Billings Specialist role.
✨Tip Number 3
Showcase your excellent communication skills by preparing to discuss how you've effectively resolved complex queries in previous roles. This will illustrate your capability to handle customer interactions and internal communications.
✨Tip Number 4
Research the company culture and values of the energy supplier. Being able to align your personal values with theirs during discussions can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Billings Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Billings Specialist position. Understand the key responsibilities and required skills, especially focusing on billing processes and customer communication.
Tailor Your CV: Customize your CV to highlight relevant experience in billing or the energy sector. Emphasize your ability to manage conflicting priorities and your proficiency in tools like Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your skills align with the company's needs. Mention your understanding of utility billing processes and your commitment to maintaining high standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a role in billing.
How to prepare for a job interview at Mpeople Recruitment
✨Understand the Billing Process
Make sure you have a solid understanding of billing processes, especially in the energy sector. Familiarize yourself with common issues and solutions related to utility billing, as this will demonstrate your knowledge and readiness for the role.
✨Showcase Your Communication Skills
Since the role requires excellent communication across all levels, prepare examples from your past experiences where you effectively resolved queries or communicated complex information clearly. This will highlight your ability to handle customer and team interactions.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've investigated and resolved billing issues in previous roles. Providing specific examples of root cause analysis and the steps you took to resolve problems will show your proactive approach.
✨Prepare for High Workloads
The job may involve managing conflicting priorities during busy periods. Think of instances where you've successfully managed multiple tasks under pressure and be prepared to share these experiences during the interview.
