At a Glance
- Tasks: Support the entire customer sales journey, from enquiry to order fulfilment.
- Company: Established business in Wakefield with a focus on customer satisfaction.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: Varied role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in sales administration and strong communication skills.
The predicted salary is between 25000 - 26000 £ per year.
Our client is actively recruiting for an experienced Sales Administrator to join a well-established business in Wakefield.
Working as part of the Sales Support team you will be responsible for:
- Taking ownership for the full customer sales journey from initial enquiry through to order fulfilment, ensuring all requirements are processed accurately and efficiently.
- Working with internal departments to provide an exceptional customer experience to build and nurture relationships and to generate sustainable growth.
Key duties and responsibilities:
- Develop a deep understanding of products, specifications and applications to effectively understand customer requirements and recommend tailored solutions.
- Act as a central point of contact for the entire customer sales journey, providing full administrative support to the Sales Teams.
- Accurately process customer orders, ensuring correct pricing, discounts, and product availability, collaborating with internal teams to ensure timely order fulfilment in alignment with departmental SLAs.
- Prepare and issue quotes based on customer requirements, ensuring alignment with company pricing policies, while also supporting pricing negotiations with accurate cost breakdowns and commercial reasoning to generate sustainable growth within agreed KPIs.
- Collaborate with colleagues and stakeholders across the business to build and maintain strong relationships and ensure effective communication.
- Full ownership of post-order customer support, resolving queries and issues in collaboration with internal teams to ensure swift resolutions whilst maintaining high customer satisfaction.
- Full Sales Administration support.
This is a very varied administrative role, supporting customers with their full order journey.
If you would like any further details please forward your CV for consideration.
Internal Sales Support Admin in Wakefield employer: Mpeople Recruitment Yorkshire
Join a well-established business in Wakefield that values its employees and fosters a collaborative work culture. As an Internal Sales Support Admin, you will benefit from a supportive environment that encourages professional growth and development, while enjoying a competitive salary and a Monday to Friday schedule. With a focus on exceptional customer service and teamwork, this role offers the opportunity to make a meaningful impact within the company and build lasting relationships with clients.
Contact Details:
Mpeople Recruitment Yorkshire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support Admin in Wakefield
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support. Think about how you can demonstrate your ability to manage customer journeys and resolve issues effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Internal Sales Support Admin in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Admin role. Highlight any relevant experience in customer service or sales administration to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Be sure to mention your understanding of the sales journey and customer support.
Showcase Your Communication Skills:As a Sales Support Admin, communication is key! In your application, demonstrate your ability to communicate effectively with both customers and internal teams. This could be through examples of past experiences or specific achievements.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will help you answer questions confidently and demonstrate your ability to recommend tailored solutions for customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you resolved issues and built relationships, as this role is all about ensuring a smooth customer sales journey.
✨Familiarise Yourself with Sales Processes
Brush up on the sales process, especially order fulfilment and pricing negotiations. Being able to discuss these processes will show that you understand the role's responsibilities and can contribute effectively from day one.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the sales support team currently faces. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
