At a Glance
- Tasks: Support daily operations, manage enquiries, and coordinate care for service users.
- Company: Forward-thinking care provider dedicated to your professional growth.
- Benefits: Competitive pay, supportive environment, and training provided.
- Other info: Dynamic role with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication and organisational skills; computer proficiency is a plus.
Temporary Operational Support Assistant
Location: Rawtenstall
Hours: 37.5 hours per week (Core hours Monday to Friday 9am-5pm)
Salary: £12.71 per hour
Updated DBS required
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!
About the role
- Act as the first line of contact for enquiries, referrals, and installations
- Provide day-to-day operational support including answering calls, data entry, appointment booking, and distributing information.
- Schedule technician visits efficiently, optimising appointment routes.
- Liaise with service users, their families, GPs, nurses, social workers, and community organisations to coordinate care and support.
- Maintain and update accurate service user records across internal systems
- Handle sensitive information in line with data protection policies.
- Prepare documentation for new service users and respond to routine queries from stakeholders.
- Contribute to maintaining service KPIs and quality standards.
Qualifications and experience required:
- Excellent communication skills
- Strong organisational and administrative abilities
- Comfortable using computer systems and CRM/databases (training provided).
If you would like any further details, please forward your CV for consideration.
Operational Administrator in Rawtenstall employer: Mpeople Recruitment Yorkshire
Join a dynamic and innovative care provider in Rawtenstall, where your contributions will be valued and supported. With a strong emphasis on employee development, you will have access to training opportunities that enhance your skills and career progression. Enjoy a collaborative work culture that prioritises the well-being of both staff and service users, making it a truly rewarding place to work.
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Administrator in Rawtenstall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operational support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed schedules or handled multiple tasks efficiently. This will demonstrate your fit for the Operational Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operational Administrator in Rawtenstall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background aligns with the role of Operational Administrator, so don’t be shy about showcasing your organisational and communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your experience with data entry and customer service.
Be Clear and Concise:When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Administrator. Familiarise yourself with tasks like data entry, appointment booking, and liaising with service users. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled enquiries or coordinated with different stakeholders, as these experiences will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of appointments and deadlines, as this will highlight your suitability for the operational support aspect of the job.
✨Understand Data Protection Policies
Since handling sensitive information is part of the role, brush up on data protection policies relevant to the care sector. Being able to discuss how you would ensure confidentiality and compliance will show that you take this responsibility seriously and are prepared for the challenges of the job.
