At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure hotel security during night shifts.
- Company: Reputable hotel in Oldham with a supportive, family-feel environment.
- Benefits: Competitive salary, training provided, free parking, and a beautiful countryside workplace.
- Other info: Multilingual abilities are a plus; enjoy a friendly atmosphere while working nights.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Excellent communication skills; hospitality experience preferred but not essential.
The predicted salary is between 27240 - 27240 € per year.
Mpeople Recruitment are recruiting for a Night Porter to join a reputable hotel based in Oldham.
Location: Oldham
Salary: £27,240
Hours: Must be available Tuesday – Sunday evenings and overnight, 4 on – 4 off, 10pm – 6am
Overview: Our client is seeking a dedicated Hotel Night Porter to join their team in Oldham. This role is vital in ensuring the smooth operation of our hotel during the night shift, providing exceptional guest services and maintaining a safe, welcoming environment. The ideal candidate will possess excellent communication skills, a friendly demeanour, and previous experience within the hospitality industry. Multilingual abilities are highly desirable to assist our diverse guest base. This position offers an opportunity to work within a dynamic team committed to delivering outstanding hospitality experiences.
Responsibilities:
- Welcome and assist guests arriving during the night shift, ensuring a warm and professional first impression
- Locking up the hotel and opening the hotel
- Manage guest check-ins and check-outs efficiently while adhering to hotel procedures
- Respond promptly to guest enquiries via phone or in person, providing accurate information and assistance
- Maintain security protocols by monitoring hotel premises and reporting any suspicious activity
- Handle guest requests such as wake-up calls, room service orders, or additional amenities with courtesy and efficiency
- Ensure the cleanliness and organisation of the reception area throughout the shift
- Collaborate with housekeeping and maintenance teams to address any issues promptly
- Setting up function rooms for next day meetings and events
- Document incidents or irregularities during the night shift accurately for reporting purposes
- Answering the phone throughout the shift
- Complete laundry and ironing to a high standard
- Set up meeting rooms and event spaces for the following day
Skills:
- Multilingual or bilingual abilities are highly advantageous for effective communication with international guests
- Excellent phone etiquette and interpersonal skills to provide exceptional guest service
- Previous experience within a hotel or hospitality environment is preferred but not essential; training will be provided for suitable candidates
- Strong organisational skills with an eye for detail in managing guest requests and security procedures
- Ability to remain calm under pressure during busy periods or emergencies
- Friendly, approachable demeanour with a professional attitude towards guest interactions
- Knowledge of hospitality standards and procedures will be considered an asset
Requirements:
- Available to work Tuesday to Sunday evenings and overnight
- DBS check
- Hospitality experience helpful but not essential
- Physically able to manage laundry and light housekeeping tasks
What We Offer:
- Supportive, family‑feel working environment
- Training provided
- Free parking
- Beautiful countryside workplace
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.
Night Porter in Oldham employer: Mpeople Recruitment Yorkshire
Join a reputable hotel in Oldham as a Night Porter, where you'll be part of a supportive, family-feel working environment that values exceptional guest service. With opportunities for training and development, you can grow your career in the hospitality industry while enjoying the beautiful countryside location and free parking. This role not only offers a competitive salary but also the chance to work within a dynamic team dedicated to creating outstanding experiences for guests.
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Oldham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit local hotels and introduce yourself. A friendly chat with the management can make you stand out and show your enthusiasm for the Night Porter position.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest service and security protocols. We want you to shine when discussing how you’d handle various situations as a Night Porter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Porter in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous hospitality roles or relevant experiences that show you can handle the responsibilities of a Night Porter.
Craft a Friendly Cover Letter:Your cover letter is your chance to show off your personality! Keep it warm and professional, and explain why you're excited about the Night Porter role. Mention your availability and any multilingual skills you have.
Showcase Your Communication Skills:Since this role involves interacting with guests, make sure your application demonstrates your excellent communication skills. Use clear and friendly language throughout your CV and cover letter.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we love seeing applications come in that way!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Hotel Inside Out
Before your interview, do a bit of research on the hotel. Familiarise yourself with its services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Night Porter, you'll be interacting with guests from various backgrounds. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios, like handling guest inquiries or complaints, to demonstrate your communication prowess.
✨Highlight Your Multilingual Abilities
If you speak multiple languages, make sure to mention this during your interview. It’s a huge plus in hospitality, especially in a diverse environment. Be ready to give examples of how you've used these skills in past roles.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and emergencies. Think of specific examples from your past experiences where you remained calm and effective. This will showcase your ability to manage the responsibilities of a Night Porter.
