At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure hotel security during night shifts.
- Company: Reputable hotel in Oldham with a friendly, supportive atmosphere.
- Benefits: Competitive salary, training provided, free parking, and a beautiful countryside workplace.
- Other info: Multilingual abilities are a bonus; enjoy a family-feel working environment.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Excellent communication skills; hospitality experience is a plus but not essential.
The predicted salary is between 27240 - 27240 £ per year.
Mpeople Recruitment are recruiting for a Night Porter to join a reputable hotel based in Oldham.
Location: Oldham
Salary: £27,240
Hours: Must be available Tuesday - Sunday evenings and overnight 4 on - 4 off 10pm - 6am
Overview
Our client is seeking a dedicated Hotel Night Porter to join their team in Oldham. This role is vital in ensuring the smooth operation of our hotel during the night shift, providing exceptional guest services and maintaining a safe, welcoming environment. The ideal candidate will possess excellent communication skills, a friendly demeanour, and previous experience within the hospitality industry. Multilingual abilities are highly desirable to assist our diverse guest base. This position offers an opportunity to work within a dynamic team committed to delivering outstanding hospitality experiences.
Responsibilities
- Welcome and assist guests arriving during the night shift, ensuring a warm and professional first impression
- Locking up the hotel and opening the hotel
- Manage guest check-ins and check-outs efficiently while adhering to hotel procedures
- Respond promptly to guest enquiries via phone or in person, providing accurate information and assistance
- Maintain security protocols by monitoring hotel premises and reporting any suspicious activity
- Handle guest requests such as wake-up calls, room service orders, or additional amenities with courtesy and efficiency
- Ensure the cleanliness and organisation of the reception area throughout the shift
- Collaborate with housekeeping and maintenance teams to address any issues promptly
- Setting up function rooms for next day meetings and events
- Document incidents or irregularities during the night shift accurately for reporting purposes
- Answering the phone throughout the shift
- Complete laundry and ironing to a high standard
- Set up meeting rooms and event spaces for the following day
Skills
- Multilingual or bilingual abilities are highly advantageous for effective communication with international guests
- Excellent phone etiquette and interpersonal skills to provide exceptional guest service
- Previous experience within a hotel or hospitality environment is preferred but not essential; training will be provided for suitable candidates
- Strong organisational skills with an eye for detail in managing guest requests and security procedures
- Ability to remain calm under pressure during busy periods or emergencies
- Friendly, approachable demeanour with a professional attitude towards guest interactions
- Knowledge of hospitality standards and procedures will be considered an asset
Requirements
- Available to work Tuesday to Sunday evenings and overnight
- DBS check
- Hospitality experience helpful but not essential
- Physically able to manage laundry and light housekeeping tasks
What We Offer
- Supportive, family‑feel working environment
- Training provided
- Free parking
- Beautiful countryside workplace
Evening Night Porter - Friendly Hotel Role with Training in Oldham employer: Mpeople Recruitment Yorkshire
Join our friendly hotel team in Oldham, where we prioritise a supportive and family-feel working environment. As a Night Porter, you'll benefit from comprehensive training, free parking, and the chance to work in a beautiful countryside setting, all while contributing to exceptional guest experiences. We value your growth and offer opportunities to develop your skills in the hospitality industry.
Contact Details:
Mpeople Recruitment Yorkshire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Night Porter - Friendly Hotel Role with Training in Oldham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Be proactive! Instead of just waiting for job openings, visit hotels in your area and ask if they’re hiring. Sometimes, a personal touch can make all the difference in landing that Night Porter role.
✨Tip Number 3
Show off your personality! When you get an interview, let your friendly demeanour shine through. Remember, they’re looking for someone who can create a welcoming environment for guests.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Let’s get you that Night Porter position!
We think you need these skills to ace Evening Night Porter - Friendly Hotel Role with Training in Oldham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience:Even if you haven't worked in hospitality before, think about any customer service roles you've had. We love seeing how your skills can transfer to our Night Porter role, so make sure to mention them!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with tasks like guest check-ins, security protocols, and handling requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about providing exceptional guest service, be ready to share examples of how you've successfully interacted with guests in the past. Highlight your friendly demeanour and any multilingual abilities you have, as these are big pluses!
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with a difficult guest or managing multiple requests at once. Think of real-life examples from your experience that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
