At a Glance
- Tasks: Manage bookings, handle enquiries, and support a busy transport operation.
- Company: Established private hire organisation in Greater Manchester.
- Benefits: Competitive hourly rate, flexible hours, and immediate start.
- Why this job: Join a dynamic team and enhance your organisational skills in a fast-paced environment.
- Qualifications: Experience in administration; travel or transport background is a plus.
- Other info: Great opportunity for career growth and gaining valuable experience.
The predicted salary is between 26400 - 26400 £ per year.
Hourly Rate: £12.71
Hours: 27.5 per week
Working Pattern: 9:00am - 2:30pm (some flexibility available)
Location: Greater Manchester
Start Date: Immediate, for the right candidate
About the Role
Our client, a well established private hire organisation specialising in minibus transport services, is seeking an experienced and highly organised Administrator to provide temporary support within a busy operational environment. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently while ensuring compliance with industry standards.
Key Responsibilities
- Accurately check, update, and post daily bookings
- Monitor email inbox for overnight changes and action updates
- Review daily flight schedules and adjust bookings accordingly
- Respond to daily operational reports, amending bookings as required
- Handle incoming telephone and email enquiries from drivers and customers
- Provide quotes, check availability and pricing, and process new bookings
- Manage and resolve booking or dispatch queries as they arise
- Oversee driver compliance including regulation checks and licence validity
- Process bookings through internal systems
- Produce daily run sheets for operational planning
- Communicate any amendments or updates to drivers promptly
- Handle customer complaints and elevate where appropriate
- Complete weekly reporting tasks
- Provide general administrative support across the team
About You
We are looking for an experienced Administrator who is confident working in a fast-paced environment and comfortable managing a variety of tasks simultaneously. Experience within travel, transport, private hire or similar industries is advantageous, but not essential. Strong organisational skills, accuracy, and the ability to work under pressure are key to success in this role.
If you would like any further details please forward your CV for consideration.
Administrator in Manchester employer: Mpeople Recruitment Yorkshire
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Administrator role. Sometimes, a friendly nudge is all it takes to land an interview.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. We want you to shine when discussing your organisational skills and attention to detail.
✨Tip Number 3
Show off your skills! Bring examples of how you've managed multiple tasks or resolved issues in previous roles. This will help demonstrate your ability to thrive in a busy operational environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Administrator role. We want to see how your background fits with our needs, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary contract. We love seeing enthusiasm, so let us know what excites you about working in a busy operational environment.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves handling enquiries and updates efficiently.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with the key tasks mentioned in the job description, like managing bookings and handling customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured accuracy under pressure, as these are crucial for success in a busy operational environment.
✨Communicate Clearly and Confidently
Excellent communication is key for an Administrator. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen carefully to questions and respond thoughtfully. This will not only showcase your communication skills but also your ability to handle enquiries effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as handling booking discrepancies or customer complaints. Prepare your responses by outlining how you would approach these situations, demonstrating your proactive mindset and ability to resolve issues efficiently.