At a Glance
- Tasks: Support the entire customer sales journey from enquiry to order fulfilment.
- Company: Established business in Wakefield with a focus on customer satisfaction.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: Varied role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in sales administration and strong communication skills.
The predicted salary is between 25000 - 26000 £ per year.
Our client is actively recruiting for an experienced Sales Administrator to join a well-established business in Wakefield.
Working as part of the Sales Support team you will be responsible for:
- Taking ownership for the full customer sales journey from initial enquiry through to order fulfilment, ensuring all requirements are processed accurately and efficiently.
- Working with internal departments to provide an exceptional customer experience to build and nurture relationships and to generate sustainable growth.
Key duties and responsibilities:
- Develop a deep understanding of products, specifications and applications to effectively understand customer requirements and recommend tailored solutions.
- Act as a central point of contact for the entire customer sales journey, providing full administrative support to the Sales Teams.
- Accurately process customer orders, ensuring correct pricing, discounts, and product availability, collaborating with internal teams to ensure timely order fulfilment in alignment with departmental SLAs.
- Prepare and issue quotes based on customer requirements, ensuring alignment with company pricing policies, while also supporting pricing negotiations with accurate cost breakdowns and commercial reasoning to generate sustainable growth within agreed KPIs.
- Collaborate with colleagues and stakeholders across the business to build and maintain strong relationships and ensure effective communication.
- Full ownership of post-order customer support, resolving queries and issues in collaboration with internal teams to ensure swift resolutions whilst maintaining high customer satisfaction.
- Provide full Sales Administration support.
This is a very varied administrative role, supporting customers with their full order journey.
If you would like any further details please forward your CV for consideration.
Internal Sales Support Admin in Leeds employer: Mpeople Recruitment Yorkshire
Join a well-established business in Wakefield as an Internal Sales Support Admin, where you will be part of a dynamic Sales Support team dedicated to delivering exceptional customer experiences. With a focus on employee growth and development, the company fosters a collaborative work culture that values strong relationships and effective communication, ensuring that every team member has the opportunity to thrive in their role. Enjoy a competitive salary and the chance to contribute to sustainable growth while working in a supportive environment that prioritises your professional journey.
Contact Details:
Mpeople Recruitment Yorkshire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support Admin in Leeds
✨Tip Number 1
Get to know the company inside out! Research their products and services so you can speak confidently about how you can support their sales journey. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support. Think about examples from your past experiences that showcase your skills in customer service and order management. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Internal Sales Support Admin in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Support Admin role. Highlight any relevant experience in customer service and sales administration to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Don’t forget to mention your understanding of the sales journey!
Showcase Your Communication Skills:As a Sales Support Admin, communication is key! In your application, demonstrate your ability to collaborate with teams and build relationships. We want to see how you can contribute to an exceptional customer experience.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products and services the company offers. This will help you answer questions confidently and demonstrate your ability to recommend tailored solutions during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you resolved issues or built strong relationships, as this role is all about nurturing customer connections.
✨Be Ready for Role-Specific Scenarios
Anticipate questions related to order processing and sales administration. Think about how you would handle specific scenarios, such as managing pricing negotiations or ensuring timely order fulfilment, to show you're ready for the challenges of the role.
✨Demonstrate Team Collaboration
Since this position involves working closely with internal teams, be prepared to discuss your experience collaborating with others. Share examples of how you've effectively communicated and worked together to achieve common goals.
