At a Glance
- Tasks: Support the entire customer sales journey, from enquiry to order fulfilment.
- Company: Established business in Wakefield with a strong team culture.
- Benefits: Competitive salary, Monday to Friday hours, and a dynamic work environment.
- Other info: Varied role with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales administration and strong communication skills.
Our client is actively recruiting for an experienced Sales Administrator to join a well-established business in Wakefield. Working as part of the Sales Support team, you will be responsible for:
- Taking ownership for the full customer sales journey from initial enquiry through to order fulfilment, ensuring all requirements are processed accurately and efficiently.
- Working with internal departments to provide an exceptional customer experience, build and nurture relationships, and generate sustainable growth.
- Developing a deep understanding of products, specifications, and applications to effectively understand customer requirements and recommend tailored solutions.
- Acting as a central point of contact for the entire customer sales journey, providing full administrative support to the Sales Teams.
- Accurately processing customer orders, ensuring correct pricing, discounts, and product availability, collaborating with internal teams to ensure timely order fulfilment in alignment with departmental SLAs.
- Preparing and issuing quotes based on customer requirements, ensuring alignment with company pricing policies, while also supporting pricing negotiations with accurate cost breakdowns and commercial reasoning to generate sustainable growth within agreed KPIs.
- Collaborating with colleagues and stakeholders across the business to build and maintain strong relationships and ensure effective communication.
- Full ownership of post-order customer support, resolving queries and issues in collaboration with internal teams to ensure swift resolutions whilst maintaining high customer satisfaction.
- Providing full Sales Administration support.
This is a very varied administrative role, supporting customers with their full order journey. If you would like any further details, please forward your CV for consideration.
Internal Sales Support Admin employer: Mpeople Recruitment Yorkshire
Join a well-established business in Wakefield that values its employees and fosters a collaborative work culture. As an Internal Sales Support Admin, you will benefit from a supportive environment that encourages professional growth and development, while enjoying a competitive salary and a Monday to Friday schedule. With a focus on exceptional customer service and teamwork, this role offers the opportunity to make a meaningful impact within the sales process and build lasting relationships.
Contact Details:
Mpeople Recruitment Yorkshire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support Admin
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support. Think about how you can demonstrate your ability to manage customer journeys and resolve issues effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Internal Sales Support Admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Admin role. Highlight any relevant experience in customer service and sales administration to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Don’t forget to mention your understanding of the customer sales journey!
Showcase Your Communication Skills:Since this role involves collaborating with various teams, make sure to demonstrate your strong communication skills in your application. We want to see how you can build relationships and provide exceptional customer experiences!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've resolved issues or improved customer satisfaction in the past.
✨Be Ready for Role-Play Scenarios
You might be asked to role-play a customer interaction during the interview. Practice handling common customer queries or complaints so you can demonstrate your problem-solving skills and ability to maintain a positive attitude.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether it's the right fit for you.
