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- Tasks: Provide top-notch admin support to ensure smooth operations and customer satisfaction.
- Company: Join a friendly, employee-owned organisation that values growth and teamwork.
- Benefits: Enjoy a competitive salary, increasing holiday, health cash plan, and pension scheme.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Strong organisational skills and a passion for delivering exceptional customer service.
- Other info: Flexible, dynamic workplace with opportunities for career advancement.
The predicted salary is between 28090 - 28090 £ per year.
Overview
Are you an organised, proactive individual with a knack for customer-focused administration? We are excited to support our client, a leader within their field, in finding a dedicated Hire Administrator. This role offers the chance to contribute to a friendly, employee-owned organisation that values its people, promotes growth, and champions a positive service culture. If you thrive in a supportive environment where your attention to detail and administrative skills can make a real difference, this could be the perfect opportunity for you.
Responsibilities
- Providing high-level administrative support to the Hire Desk, Cross-Hire, and Sales teams to ensure seamless operations.
- Managing and monitoring the central admin email account, acting as the first point of contact for department queries.
- Responding efficiently and professionally to customer calls and emails, maintaining accurate records of all interactions.
- Supporting customer enquiries through administrative tasks, ensuring issues are resolved promptly and positively.
- Carrying out administrative duties related to machine off-hires and coordinating machine breakdown support.
- Conducting quality checks in line with departmental procedures and supporting the administration of machine off-hires.
- Reporting potential opportunities or threats to your manager and contributing ideas for service improvement.
- Fostering teamwork by collaborating closely with colleagues and sharing knowledge across departments.
- Supporting the team with ad hoc duties as needed, demonstrating flexibility and a can-do attitude.
What we are seeking in you
- Excellent organisational, time management, and administrative skills, with a keen eye for detail.
- Confident communicator with strong written and verbal skills and a friendly telephone manner.
- Self-motivated, capable of working autonomously and responsibly while maintaining high standards.
- Ability to meet deadlines and make sound, commercially viable decisions.
- A positive, flexible approach with a willingness to adapt to changing priorities.
- Experience in Customer Administration or similar roles is desirable, but a genuine desire to deliver exceptional service is most important.
The role offers a competitive salary of £28,090, increasing holiday with service, life assurance, Health Cash Plan, pension scheme, employee owned scheme. You will work standard hours from 8:30 am to 5:30 pm, Monday to Friday.
Hire Administrator employer: Mpeople Recruitment Yorkshire
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Hire Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a company that values its employees and promotes growth.
We think you need these skills to ace Hire Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire Administrator role. Highlight your organisational skills and any customer administration experience you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and how you can contribute to our friendly, employee-owned culture. Be sure to mention your attention to detail and customer service focus.
Be Professional Yet Friendly: When writing your application, keep a professional tone but don’t forget to let your personality shine through. We love a friendly communicator, so show us your approachable side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with us!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Administrator. Familiarise yourself with the key tasks like managing admin emails and supporting customer enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail.
✨Practice Your Communication Style
As a Hire Administrator, you'll need to communicate effectively with customers and colleagues. Practise articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal communication and ensure you come across as friendly and professional.
✨Demonstrate a Positive Attitude
The company values a positive service culture, so be sure to convey your enthusiasm for the role during the interview. Share instances where you adapted to changing priorities or went the extra mile to provide exceptional service. A can-do attitude can set you apart!