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- Tasks: Provide top-notch admin support to ensure smooth operations and customer satisfaction.
- Company: Join a friendly, employee-owned organisation that values growth and teamwork.
- Benefits: Enjoy a competitive salary, increasing holiday, health cash plan, and pension scheme.
- Other info: Flexible, dynamic workplace with opportunities for career advancement.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Strong organisational skills and a passion for delivering exceptional service.
The predicted salary is between 28090 - 28090 £ per year.
Overview
Are you an organised, proactive individual with a knack for customer-focused administration? We are excited to support our client, a leader within their field, in finding a dedicated Hire Administrator. This role offers the chance to contribute to a friendly, employee-owned organisation that values its people, promotes growth, and champions a positive service culture. If you thrive in a supportive environment where your attention to detail and administrative skills can make a real difference, this could be the perfect opportunity for you.
Responsibilities
- Providing high-level administrative support to the Hire Desk, Cross-Hire, and Sales teams to ensure seamless operations.
- Managing and monitoring the central admin email account, acting as the first point of contact for department queries.
- Responding efficiently and professionally to customer calls and emails, maintaining accurate records of all interactions.
- Supporting customer enquiries through administrative tasks, ensuring issues are resolved promptly and positively.
- Carrying out administrative duties related to machine off-hires and coordinating machine breakdown support.
- Conducting quality checks in line with departmental procedures and supporting the administration of machine off-hires.
- Reporting potential opportunities or threats to your manager and contributing ideas for service improvement.
- Fostering teamwork by collaborating closely with colleagues and sharing knowledge across departments.
- Supporting the team with ad hoc duties as needed, demonstrating flexibility and a can-do attitude.
What we're seeking in you
- Excellent organisational, time management, and administrative skills, with a keen eye for detail.
- Confident communicator with strong written and verbal skills and a friendly telephone manner.
- Self-motivated, capable of working autonomously and responsibly while maintaining high standards.
- Ability to meet deadlines and make sound, commercially viable decisions.
- A positive, flexible approach with a willingness to adapt to changing priorities.
- Experience in Customer Administration or similar roles is desirable, but a genuine desire to deliver exceptional service is most important.
The role offers a competitive salary of £28,090, increasing holiday with service, life assurance, Health Cash Plan, pension scheme, employee owned scheme. You will work standard hours from 8:30 am to 5:30 pm, Monday to Friday.
Hire Administrator in England employer: Mpeople Recruitment Yorkshire
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Hire Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in customer-focused administration. Engage with relevant content and connect with industry professionals to boost your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to administrative roles. Focus on showcasing your organisational skills and how you've handled customer queries in the past.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our friendly, employee-owned organisation. It shows initiative and enthusiasm, which we value highly!
We think you need these skills to ace Hire Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hire Administrator role. Highlight your organisational skills and any customer administration experience you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and how you can contribute to our friendly, employee-owned culture. Be sure to mention your attention to detail and customer service focus.
Be Professional Yet Friendly: When writing your application, keep a professional tone but don’t forget to let your personality shine through. We love a friendly communicator, so show us your approachable side while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with us!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Administrator. Familiarise yourself with the key tasks like managing the central admin email and supporting customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are crucial for the job.
✨Practice Your Communication Style
As a Hire Administrator, you'll need to communicate effectively with customers and colleagues. Practise your verbal and written communication skills before the interview. Consider role-playing common scenarios, such as responding to customer queries, to showcase your friendly telephone manner and professionalism.
✨Emphasise Your Flexibility and Team Spirit
The job description highlights the importance of teamwork and adaptability. Think of instances where you've collaborated with others or adapted to changing priorities. Share these stories during your interview to illustrate your positive attitude and willingness to contribute to a supportive work environment.