At a Glance
- Tasks: Deliver top-notch customer service and manage sales orders in a vibrant team.
- Company: Join a respected and growing organisation in Huddersfield.
- Benefits: Competitive salary, supportive environment, and professional growth opportunities.
- Why this job: Be the friendly face of the company and make a real difference for customers.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Dynamic office atmosphere with a focus on teamwork and collaboration.
The predicted salary is between 15600 - 19500 £ per year.
Customer Sales Administrator / Receptionist – Huddersfield
12‑Month Fixed Term Contract
Salary: circa £26,000
Location: Huddersfield
Hours: Monday–Thursday 07:30–17:00, Friday 08:00–15:30 (37.5 hours per week)
Office‑based
Mpeople Recruitment are delighted to be supporting our well‑established Huddersfield client with the appointment of an experienced Customer Sales Administrator / Receptionist to join their busy, friendly, and professional team. This is a fantastic opportunity to join a respected and growing organisation offering a supportive working environment.
Key Responsibilities
- Customer Service & Sales Administration
- Deliver a high level of customer service via email and telephone.
- Process sales orders accurately, keeping customers fully updated throughout the production process.
- Handle customer enquiries, taking appropriate action or directing them to the relevant department.
- Provide support and cover across the wider customer service team as required.
- Welcome all visitors on-site and ensure they are accommodated appropriately.
- Maintain building security by following Visitor & Contractor procedures.
- Manage the switchboard and oversee visitor arrivals, sign‑ins, and departures.
- Provide refreshments to guests and support the upkeep of meeting rooms and the boardroom.
- Manage inbound and outbound mail and maintain an organised shared inbox.
- Assist in keeping records, documentation, and customer contact/sales systems up to date.
- File paperwork, maintain accurate records, and ensure compliance with internal SOPs.
The Ideal Candidate
- Positive attitude with a strong customer‑focused approach.
- Previous experience in a customer service or front‑facing role.
- Experience in Sales Order Processing is highly desirable.
- Proficient in MS Office and customer management/CRM systems.
- Strong communication, organisation, and multitasking skills.
If you would like further information on this role, please forward your CV for consideration.
Customer Sales Admin/Reception employer: Mpeople Recruitment Yorkshire
Contact Detail:
Mpeople Recruitment Yorkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Admin/Reception
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and appropriate for the company culture. First impressions matter, so looking sharp can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Sales Admin/Reception
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any sales order processing you've done. We want to see how you fit into our friendly team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your positive attitude and strong communication skills – we love that!
Showcase Your Skills: In your application, be sure to showcase your proficiency in MS Office and any CRM systems you've used. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity with our supportive team!
How to prepare for a job interview at Mpeople Recruitment Yorkshire
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled customer enquiries or resolved issues in the past. This role is all about delivering top-notch service, so showing you understand what that means will impress them.
✨Familiarise Yourself with Sales Order Processing
Since experience in sales order processing is highly desirable, make sure you understand the basics. If you have previous experience, prepare to discuss specific scenarios where you processed orders accurately and kept customers updated throughout the process.
✨Show Off Your Organisational Skills
This job requires strong organisational abilities, so think of ways to demonstrate this during your interview. You could mention how you manage your time effectively or keep records organised in previous roles. Being able to multitask is key, so be prepared to give examples.
✨Be Personable and Professional
As a receptionist, you'll be the first point of contact for visitors. Practice your greeting and ensure you come across as friendly yet professional. A positive attitude can go a long way, so let your personality shine through while maintaining professionalism.