Mpeople Recruitment have a fantastic opportunity available for an experienced Customer Service Administrator based in Walkden. * Role: Customer Service Administrator * Location: Walkden, fully office based * Salary: 26k – 30k (DOE) * Hours: 8:00am to 4:00pm, Monday to Friday, with availability to work half day Saturdays (8:00am – 1:00pm) Responsibilities will include: * Answering inbound customer enquiries by telephone and email. * Preparing and processing customer quotations. * Greeting customers visiting the showroom/site and providing excellent customer service. * Building and maintaining strong customer and supplier relationships. * Processing orders accurately using internal systems. * Working closely with colleagues to ensure customer expectations are met. * Developing a strong knowledge of the company’s products, systems, business and processes. * Working with management to identify opportunities to improve customer service and internal processes. We’re looking for someone who: * Is proactive, self-motivated and able to use their own initiative. * Is flexible and willing to support the team during busy periods, including Saturday working and additional hours when required. * Has excellent customer service, communication and interpersonal skills. * Is confident using computer systems and able to learn new software quickly. * Has a good level of maths with the ability to work accurately with measurements. * Enjoys working as part of a team and is willing to go the extra mile to support colleagues and the needs of the business. * Is keen to develop their skills and knowledge within the business. Benefits: * 23 days annual leave plus bank holidays. * Free on-site parking. * Full training and ongoing support. * Genuine opportunities for career progression as the business continues to grow. * Potential overtime available. Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search
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Mpeople Recruitment North West Recruitment Team
