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- Tasks: Manage the ordering process and support the sales team with customer enquiries.
- Company: Join a well-established manufacturing company with a great reputation.
- Benefits: Enjoy private healthcare, progression opportunities, and a profit-related bonus scheme.
- Why this job: Be part of a supportive environment where your contributions truly matter.
- Qualifications: Strong administration skills and a knack for customer service are essential.
- Other info: Free onsite parking and a dynamic workplace await you!
Mpeople are excited to be recruiting for our client who are a manufacturing company based in Middleton. This is a great opportunity to join a well-established business that can offer you a great working environment, they value their staff and have a great reputation.
Salary: up to £30,000
Hours of work: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays
Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme, free onsite parking.
Our client is seeking an experienced Sales Administrator who will be responsible for managing all aspects of the ordering process, whilst also working alongside the internal sales team with inter-company and customer enquiries including pricing and quotations.
Responsibilities:
- Processing and management of Sales Returns
- Answering customer enquiries on the phone and via email
- Sending customer quotations
- Assisting with sales input and customer enquiries
- Handling any complaints if they arise
- Other ad hoc administration duties
- Monitor sales orders to ensure delivery deadlines are being met and communicate any delays immediately with a customer
- Chase and manage sales forecasts from the customer, ensuring they are communicated through to internal teams
- Manage forward orders/back orders/forecasted stock/new launches; continually monitoring internal stock reports to ensure requirements are fulfilled as soon as stock becomes available and communicating any updates in availability immediately with the customer
- Dealing with credit issues i.e. shortages / input errors / customer complaints / returns and providing all the information to the relevant internal department so a credit or investigation can be raised
Skills & Experience:
- Must be organised and structured & have good attention to detail
- Must have good computer skills
- Must have a proven track record of strong administration skills
- Must be able to remain calm under pressure
- Must have appreciation of commercial aspects of business
- Integrity - ability to be discreet and honour confidentiality
- Concise and clear verbal and communication skills – highly competent with face to face, telephone, and email communication
- Must have strong interpersonal skills to deal with people at any level
- Customer Service orientation
- Experience of using an MRP system
- Experience of working in a manufacturing industry
Please note that Mpeople cannot respond to all applicants due to the high volumes of CVs received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.
Sales Administrator employer: Mpeople Recruitment North West
Contact Detail:
Mpeople Recruitment North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get your CV in tip-top shape! Make sure it highlights your relevant experience and skills, especially those that match the Sales Administrator role. We want to see your organisation skills and attention to detail shine through!
✨Tip Number 2
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
✨Tip Number 3
Prepare for the interview like a pro! Research the company and think about how your past experiences can help you tackle the responsibilities listed in the job description. We want to see how you can contribute to the team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining the team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience, especially in administration and customer service, and don’t forget to showcase your attention to detail!
Craft a Killer Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your organisational skills and any experience with MRP systems to catch their eye.
Be Prompt with Your Application: Don’t wait around! With a high number of candidates applying, it’s best to submit your application as soon as possible. Head over to our website and get that CV sent off!
Show Off Your Communication Skills: Since the role involves a lot of customer interaction, make sure your written communication is clear and concise. This will demonstrate your ability to handle enquiries effectively right from the start!
How to prepare for a job interview at Mpeople Recruitment North West
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the ordering process, customer enquiries, and how to handle sales returns. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your past experience where you've successfully managed multiple tasks or resolved customer complaints. This will demonstrate your ability to stay calm under pressure and your strong administration skills.
✨Communicate Clearly
Since this role involves a lot of communication, practice your verbal and written skills. Be ready to discuss how you would handle customer enquiries and complaints. Clear communication is key, so think about how you can convey your ideas concisely and effectively.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the company culture, progression opportunities, or how they measure success in the Sales Administrator role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
