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- Tasks: Manage client accounts, ensuring excellent service and identifying growth opportunities.
- Company: Join a leading manufacturing business in Middleton with a supportive culture.
- Benefits: Enjoy private healthcare, progression opportunities, and a profit-related bonus scheme.
- Why this job: No cold calling! Build relationships and make a real impact on client satisfaction.
- Qualifications: Experience in B2B sales and strong communication skills are essential.
- Other info: Fast-paced environment with great team dynamics and career growth potential.
The predicted salary is between 30000 - 35000 £ per year.
Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).
- Location: Middleton
- Salary: £30,000 - £35,000 dependent on experience
- Hours: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays
- Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.
Please note this role is about relationship management and existing account development – no cold calling involved!
The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.
Responsibilities would include:
- Manage and maintain relationships with a portfolio of existing clients
- Act as the primary contact for client enquiries, orders and support
- Ensure high levels of customer satisfaction and service delivery
- Maintain regular contact with clients to understand their needs and requirements
- Identify opportunities to grow existing accounts
- Support the Key Account Managers in developing strategic accounts
- Monitor account performance and sales activity
- Process and manage client orders from enquiry through to delivery
- Liaise with production, planning and logistics teams to ensure on-time delivery
- Provide accurate updates to customers regarding order status
- Maintain accurate records within CRM and internal systems
The desired candidate would have the following experience, skills and attributes:
- Experienced in a manufacturing, engineering or industrial sector
- Experienced in B2B sales (internal or external sales)
- Proactive and self-motivated
- Strong attention to detail
- Able to work well within a team environment
- Comfortable working in a fast-paced environment
- Strong relationship building and communication skills
- Excellent organisational and time management skills
- Commercial awareness and the ability to identify sales opportunities
- Good problem solving ability and customer-focused mindset
- Confident using CRM systems and Microsoft Office
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.
Internal Sales Account Manager employer: Mpeople Recruitment North West
Contact Detail:
Mpeople Recruitment North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing or B2B sales sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how you can contribute to their success. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Internal Sales Account Manager role. Plus, it’s the best way to ensure your application gets seen!
We think you need these skills to ace Internal Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Account Manager role. Highlight your experience in relationship management and B2B sales, as these are key for us. Use specific examples that showcase your skills in customer service and account development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive approach and how you can contribute to maintaining high levels of customer satisfaction. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to highlight your organisational and time management skills. We love candidates who can juggle multiple tasks while keeping everything on track. Mention any experience with CRM systems and how you've used them to enhance client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Mpeople Recruitment North West
✨Know Your Clients
Before the interview, research the company’s existing client base and their needs. Understanding who you’ll be managing and how to enhance those relationships will show your proactive approach and readiness for the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully managed accounts in the past. Highlight specific instances where you identified growth opportunities or improved customer satisfaction, as this aligns perfectly with the responsibilities of the Internal Sales Account Manager.
✨Demonstrate Team Spirit
Since the role involves supporting Key Account Managers and liaising with various teams, be ready to discuss how you’ve collaborated effectively in previous roles. Share stories that illustrate your ability to work well within a team and contribute to collective goals.
✨Be CRM Savvy
Familiarise yourself with common CRM systems and be prepared to discuss your experience with them. Mention any specific tools you’ve used and how they helped you manage client relationships and track sales activities efficiently.