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- Tasks: Assist sales managers, prepare quotations, and manage customer relations in a dynamic environment.
- Company: Join a market-leading manufacturing company with a focus on teamwork and innovation.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Why this job: Make a real impact by delivering exceptional customer service and driving sales success.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Must have own transport due to limited public transport access.
The predicted salary is between 22000 - 24000 £ per year.
Mpeople Recruitment are currently seeking a Customer Service & Sales Administrator to join a market leading manufacturing company based in Clifton, Swinton.
- Hours of work: 08:30 – 17:00 Monday to Thursday, and 09:00 – 15:00 Friday
- Salary: £26,000 - £28,000 per annum dependent on experience
- Location: Rake Lane, Clifton, Swinton (M27)
Please note our client are located in an area that doesn’t have good public transport links so it is essential that you drive and have your own vehicle, or live very locally to be considered for this role.
Key Responsibilities:
- Assist sales managers on pricing and quotations
- Review site plans and confirm against product schedules
- Liaise with designers and project managers to confirm requirements and missing information
- Prepare quotations and send to clients requesting their purchase order and confirm delivery date
- Convert quotations to sales orders on Access once purchase order received
- Prepare and distribute job sheets and delivery notes as appropriate
- Manage relations, orders, quotes, and correspondence with customers
- Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner
- Maintain all relevant documents relating to sales and manage client files
- Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable
- Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
- Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment
- Update Production Chart for all new orders and highlight where Customer PO’s have not been received
- Chase up all outstanding customer PO’s and monitor accordingly
- Liaise with the finance team regarding credit limits and new accounts
- Keep Production updated with any revisions to job sheets and delivery timetables
Skills & Attributes Required:
- Experience of customer service (office based) and processing sales orders
- Strong communication (written and verbal) skills and rapport building
- Going above and beyond to deliver a high quality of customer service
- Efficient organisational and prioritisational skills
- Ability to work in fast-paced and high pressure environments
- Problem-solving
- A positive and enthusiastic ‘can do’ attitude
- A great team-player
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
Customer Service & Sales Administrator in Clifton employer: Mpeople Recruitment North West
Contact Detail:
Mpeople Recruitment North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Administrator in Clifton
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of liaising with clients and team members, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experiences where you went above and beyond to resolve an issue. This will demonstrate your proactive attitude and ability to thrive under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service & Sales Administrator in Clifton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service & Sales Administrator role. Highlight relevant experience, especially in customer service and sales order processing, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Use it to showcase your communication skills and explain how your previous experiences align with the responsibilities listed in the job description.
Showcase Your Skills: Don’t forget to emphasise your organisational and problem-solving skills in your application. We want to see how you can handle fast-paced environments and maintain high-quality customer service.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Mpeople Recruitment North West
✨Know the Company Inside Out
Before your interview, do some digging into the manufacturing company. Understand their products, values, and recent news. This will not only impress them but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Since this role is all about customer service and sales, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Prepare for Role-Specific Questions
Anticipate questions related to pricing, quotations, and liaising with teams. Brush up on relevant terminology and processes, especially around sales orders and customer correspondence. Being knowledgeable will give you confidence and show that you're serious about the role.
✨Bring Your A-Game Attitude
A positive and enthusiastic attitude can set you apart from other candidates. During the interview, let your personality shine through. Show that you're a team player who’s ready to tackle challenges and contribute to a high-quality customer service experience.