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For Companies At a Glance
- Tasks: Provide top-notch technical support and maintenance for automation systems worldwide.
- Company: Join Mpac, a global leader in innovative automation solutions.
- Benefits: Competitive salary, travel opportunities, and a culture of growth and collaboration.
- Why this job: Be part of a team that shapes the future of automation and makes a real impact.
- Qualifications: Technical expertise in electrical, mechanical, or mechatronic systems is essential.
- Other info: Dynamic role with opportunities for global travel and career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join a global innovator shaping the future of automation. At Mpac, we’re not simply building machines, we’re engineering smarter, faster, cleaner automation solutions that help the world’s biggest brands keep moving. With over 100 years of innovation behind us, we design and support cutting‑edge packaging and automation technology across the food, beverage, healthcare, pharmaceutical, medical device and clean‑energy sectors.
Our culture is built on collaboration, curiosity and continuous improvement. We empower our people to take ownership, push boundaries and grow their careers in a truly global environment.
The Opportunity
We’re looking for a Field Service Engineer who’s passionate about problem solving, supporting customers, and keeping high performance automation systems running at their best. In this hands-on role, you’ll deliver world‑class service through:
- Planned preventative maintenance
- On‑site troubleshooting and repairs
- Continuous improvement initiatives
- Technical training for end users
- Full machine analysis to drive maximum productivity
You’ll be a key technical partner to our customers, ensuring they get the very best out of their equipment—wherever they are in the world.
What You’ll Do
Technical Support & Maintenance- Act as a first‑line technical expert, always presenting yourself with professionalism and positivity.
- Carry out diagnostics, repairs and complex maintenance tasks across electrical, mechanical and mechatronic systems.
- Identify improvement opportunities and propose proactive solutions to enhance machine performance.
- Deliver high‑quality technical training and advice on‑site.
- Maintain detailed service reports and update internal teams on progress and issues.
- Support customers remotely via phone, email or online tools.
- Promote after‑sales services and highlight areas for future support.
- Work safely, following all Health & Safety regulations and best practices.
- Use correct PPE and contribute to creating a safe, risk‑controlled environment.
- Apply sound understanding of PUWER, COSHH, safe isolation (LOTO) and other key safety standards.
- Travel worldwide to support customers (valid UK passport and full driving licence required).
- Manage your own workload effectively, prioritising tasks in a fast‑moving environment.
Field Service Engineer - Nights in Tadcaster employer: Mpac Group
Contact Detail:
Mpac Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Nights in Tadcaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their automation solutions and think about how your skills can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your technical skills! Brush up on diagnostics and repairs related to electrical, mechanical, and mechatronic systems. Being able to demonstrate your problem-solving abilities can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Mpac and contributing to our innovative culture.
We think you need these skills to ace Field Service Engineer - Nights in Tadcaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for problem-solving and automation shine through. We want to see how your passion aligns with our mission of delivering top-notch service and innovative solutions.
Tailor Your Experience: Make sure to highlight relevant experience in technical support and maintenance. We’re looking for someone who can demonstrate their hands-on skills with electrical, mechanical, and mechatronic systems, so don’t hold back!
Be Professional and Positive: Your written application should reflect the professionalism we value at Mpac. Use a positive tone and clear language to convey your ability to communicate effectively with customers and internal teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Field Service Engineer.
How to prepare for a job interview at Mpac Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to electrical, mechanical, and mechatronic systems. Be prepared to discuss specific troubleshooting scenarios or maintenance tasks you've handled in the past. This will show that you're not just familiar with the theory but can apply it practically.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service or resolved customer issues. Highlight your ability to communicate complex technical information clearly and how you’ve trained others in the past.
✨Demonstrate Your Problem-Solving Mindset
Prepare to discuss times when you've identified improvement opportunities or proposed proactive solutions. Companies like Mpac value continuous improvement, so showing that you can think critically and creatively about challenges will set you apart.
✨Safety First, Always
Familiarise yourself with key safety standards like PUWER and COSHH. Be ready to talk about how you ensure safety in your work environment and any relevant experiences you have with health and safety regulations. This shows you take compliance seriously, which is crucial for a Field Service Engineer.