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For Companies At a Glance
- Tasks: Deliver top-tier technical support and maintenance solutions across diverse industries.
- Company: Join Mpac Group, a leader in automation ecosystems.
- Benefits: Full-time role with opportunities for global travel and professional growth.
- Why this job: Make a real impact in engineering while working with cutting-edge technology.
- Qualifications: Strong background in automation systems and mechanical fault-finding required.
- Other info: Collaborative culture focused on innovation and excellence.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to take the next step in your engineering career? Join us at Mpac, where your expertise and passion for quality will make a real impact.
The Position
We are looking for a Field Service Engineer to become an integral part of our team, delivering top-tier technical support and maintenance solutions. This role offers the opportunity to work across diverse industries, including pharmaceutical, healthcare, medical devices, clean energy, and FMCG, ensuring optimal machine performance through planned and preventative maintenance, onsite training, continuous improvements, and full machine analysis.
Our Mission
At Mpac, we create automation ecosystems that enable manufacturers to evolve and thrive efficiently. Our commitment to excellence is driven by Integrity & Drive, and our Collaborative approach fosters Innovation. We stand on a foundation of industry-leading standards, powered by a diverse team of specialists with deep expertise.
Key Responsibilities
- Provide full technical support for automated machinery.
- Perform maintenance, diagnostics, and repair activities.
- Implement proactive solutions to enhance productivity.
- Prioritise health, safety, and welfare at all times.
- Conduct electrical and mechanical fault-finding.
- Attend necessary training to maintain expertise.
- Coordinate with the Service Team Leader and Service Support Engineer on workflow and technical challenges.
- Comply with health and safety regulations to mitigate risks.
Core Deliverables
- Provide remote support via phone, email, or online channels, ensuring detailed documentation of issues and solutions.
- Conduct precise maintenance with a 'right first time' approach.
- Promote after-sales services and identify areas for improvement through technical expertise.
- Deliver comprehensive written reports to the Service Team Leader.
- Maintain high levels of customer satisfaction and professional standards.
- Travel globally at short notice (a valid passport and driver's license required).
Knowledge & Experience Required
- Strong maintenance background in automation systems.
- Proven experience in precision machinery manufacturing.
- Expertise in mechanical fault-finding and troubleshooting.
- Familiarity with single-phase, three-phase, and DC circuits.
- Solid understanding of both electrical and mechanical components.
Field Service Engineer employer: Mpac Group
Contact Detail:
Mpac Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work at Mpac or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with automation systems and fault-finding. We want you to showcase your expertise and passion for quality!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance of landing that Field Service Engineer role. We love seeing candidates who take the initiative and show genuine interest in joining our team!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for engineering shine through! We want to see how your passion aligns with our mission at Mpac. Share specific examples of how you've made an impact in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience in maintenance and diagnostics, and don’t forget to mention any specific industries you’ve worked in that relate to our diverse sectors.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mpac Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automation systems and precision machinery. Be ready to discuss your experience with mechanical fault-finding and troubleshooting, as well as your familiarity with electrical components. This will show that you're not just a candidate, but a knowledgeable expert.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've implemented proactive solutions in past roles. Think about specific instances where you enhanced productivity or resolved complex issues. This will demonstrate your ability to think critically and act decisively, which is crucial for a Field Service Engineer.
✨Emphasise Safety and Compliance
Since health and safety are paramount in this role, be prepared to discuss how you've prioritised these aspects in your previous jobs. Share any relevant experiences where you ensured compliance with regulations and mitigated risks, showcasing your commitment to maintaining high standards.
✨Be Ready to Travel
As the role requires global travel at short notice, make sure to express your flexibility and readiness to travel. Mention any previous experiences where you had to adapt quickly to new environments or work under pressure, highlighting your adaptability and commitment to the job.
