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For Companies At a Glance
- Tasks: Visit customers to maintain and repair smart meters, ensuring top-notch service.
- Company: Join MPAAS, a leading Meter Operator with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, bonuses, and discounts at over 1000 retailers.
- Other info: Comprehensive training provided, with excellent career growth opportunities.
- Why this job: Gain hands-on experience in the utilities sector while travelling across the UK.
- Qualifications: Full driving licence required; previous experience in utilities is a plus.
The predicted salary is between 27846 - 30608 £ per year.
Home Based – Nationwide travel will be required.
Who are we?
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue protection work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
You will be required to visit customers' property to fault find, repair and maintain their smart meter. You will be given full training to be able to diagnose and repair a smart meter, this could be swapping the sim, reprogramming, battery resets or recommissioning. Travel will be required with this role, sometimes national. If/when you are required to stay away from home, all accommodation will be provided. Communicating with customers, dealing with any concerns they may have over their smart meter.
What we are ideally looking for in you
- Full training will be given but any previous experience within the utilities/metering industry would be beneficial.
- Full, manual driving licence with no more than 6 points.
- Training will be from our head office in Haydock, Merseyside. You will be required to travel to Haydock to undertake a 1 week training programme.
- Ability to travel/work away from home when necessary.
- Manual dexterity – Ability to use tools such as screwdriver, cable cutters etc.
Salary & Benefits Overview
- Basic Salary: £27,846 (£30,608.50 if inside the M25).
- Equipment Provided: Company vehicle & fuel card (Business use only), mobile phone, uniform, tools.
- Attendance Bonus: £150 per month.
- Annual Leave: 23 days + 8 bank holidays Plus 1 Incremental service day, up to a maximum of 25 days annual leave.
- Holiday Buy & Sell Scheme: You will be offered the option to purchase up to an extra 5 days annual leave.
- My Staff Shop: Over 1000 retailers where you can receive discounts of up to 40% across food, entertainment, cinema, days out, holidays, fashion, tech, and more. This will also come with a Health & Wellbeing Cashback Plan.
- Life Assurance: 2x your basic salary.
Benefits: Company Van, Fuel Card, Bonus, Private Medical Care, Life Assurance, 23 days holiday, holiday Buy & Sell Scheme.
Meter Maintenance Technician employer: MPAAS
Contact Detail:
MPAAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meter Maintenance Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the utilities or metering industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research MPAAS and understand their values and services. Be ready to discuss how your skills align with their mission of delivering first-class customer service.
✨Tip Number 3
Show off your hands-on skills! If you’ve got experience with tools or any technical background, make sure to highlight that during your conversations. Practical skills are key for a Meter Maintenance Technician!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at MPAAS.
We think you need these skills to ace Meter Maintenance Technician
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the Meter Maintenance Technician role. Share why you’re excited about working with smart meters and how you can contribute to our first-class customer service.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience in the utilities or metering industry, and don’t forget to mention your manual driving licence – it’s a must!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MPAAS
✨Know Your Stuff
Make sure you brush up on your knowledge of smart meters and the utilities industry. Familiarise yourself with common issues and repairs, as well as the customer service aspect of the role. This will show that you're not just interested in the job, but that you understand what it entails.
✨Show Off Your Skills
During the interview, highlight any relevant experience you have, especially if you've worked with tools or in a customer-facing role before. If you’ve got a manual driving licence, make sure to mention it! They’ll want to know you can handle the travel and the hands-on work.
✨Be Ready for Scenarios
Prepare for situational questions where you might need to demonstrate how you would handle customer concerns or technical issues. Think about past experiences where you resolved problems effectively and be ready to share those stories.
✨Ask Questions
Don’t forget to prepare some questions for them too! Inquire about the training process, the team you'll be working with, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.