At a Glance
- Tasks: Visit customers to maintain and repair smart meters, ensuring top-notch service.
- Company: Join MPAAS, a leading Meter Operator with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, bonuses, and discounts at over 1000 retailers.
- Other info: Comprehensive training provided, with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while travelling across the country.
- Qualifications: Full driving licence and a willingness to learn; experience in utilities is a plus.
The predicted salary is between 27846 - 30608 £ per year.
Home Based – Nationwide travel will be required.
Who are we?
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue protection work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
You will be required to visit customers' property to fault find, repair and maintain their smart meter. You will be given full training to be able to diagnose and repair a smart meter, this could be swapping the sim, reprogramming, battery resets or recommissioning. Travel will be required with this role, sometimes national. If/when you are required to stay away from home, all accommodation will be provided. Communicating with customers, dealing with any concerns they may have over their smart meter.
What we are ideally looking for in you
- Full training will be given but any previous experience within the utilities/metering industry would be beneficial.
- Full, manual driving licence with no more than 6 points.
- Training will be from our head office in Haydock, Merseyside. You will be required to travel to Haydock to undertake a 1 week training programme.
- Ability to travel/work away from home when necessary.
- Manual dexterity – Ability to use tools such as screwdriver, cable cutters etc.
Salary & Benefits Overview
- Basic Salary: £27,846 (£30,608.50 if inside the M25).
- Equipment Provided: Company vehicle & fuel card (Business use only), mobile phone, uniform, tools.
- Attendance Bonus: £150 per month.
- Annual Leave: 23 days + 8 bank holidays plus 1 Incremental service day, up to a maximum of 25 days annual leave.
- Holiday Buy & Sell Scheme: You will be offered the option to purchase up to an extra 5 days annual leave.
- My Staff Shop: Over 1000 retailers where you can receive discounts of up to 40% across food, entertainment, cinema, days out, holidays, fashion, tech, and more. This will also come with a Health & Wellbeing Cashback Plan.
- Life Assurance: 2x your basic salary.
Benefits: Company Van, Fuel Card, Bonus, Private Medical Care, Life Assurance, 23 days holiday, holiday Buy & Sell Scheme.
Meter Maintenance Technician in London employer: MPAAS
MPAAS is an exceptional employer that prioritises employee development and well-being, offering comprehensive training for Meter Maintenance Technicians to ensure you excel in your role. With a supportive work culture that values customer service and teamwork, employees enjoy competitive salaries, generous annual leave, and unique benefits like discounts through My Staff Shop. The opportunity for nationwide travel adds excitement to the job, while all necessary accommodations are provided, making MPAAS a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Meter Maintenance Technician in London
✨Tip Number 1
Get to know the company! Research MPAAS and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Meter Maintenance Technician, you'll be interacting with customers regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any concerns they might have.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and possibly even a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the MPAAS team.
We think you need these skills to ace Meter Maintenance Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Meter Maintenance Technician role. Highlight any relevant experience in the utilities or metering industry, and don’t forget to mention your manual driving licence!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our first-class customer service. Share a bit about why you want to work with us at MPAAS.
Show Off Your Communication Skills:Since you'll be dealing with customers directly, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've handled customer concerns in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at MPAAS
✨Know Your Stuff
Make sure you brush up on your knowledge of smart meters and the utilities industry. Familiarise yourself with common issues and repairs, as well as the customer service aspect of the role. This will show that you're not just interested in the job, but that you understand what it entails.
✨Show Off Your Skills
During the interview, highlight any relevant experience you have, especially if you've worked with tools or in a customer-facing role before. If you’ve got manual dexterity or technical skills, make sure to mention them. Practical examples can really help you stand out!
✨Be Ready to Travel
Since this role involves nationwide travel, be prepared to discuss your flexibility and willingness to work away from home. Mention any previous experiences where you had to travel for work, as this will demonstrate your adaptability and commitment.
✨Customer Service is Key
MPAAS prides itself on delivering first-class customer service, so be ready to talk about how you handle customer concerns. Share examples of how you've successfully resolved issues in the past, and emphasise your communication skills. This will show that you’re a great fit for their team!
