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For Companies At a Glance
- Tasks: Install and maintain smart meters while delivering top-notch customer service.
- Company: Join a leading Meter Operator with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, and discounts at over 1000 retailers.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in energy efficiency.
- Qualifications: 12 months+ experience as a Dual Fuel Smart Meter Engineer required.
The predicted salary is between 30000 - 40000 £ per year.
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue protection work for our energy suppliers. That's why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
As an I&C Dual Fuel Engineer, you will be required to travel around a specified area, delivering an exceptional customer service experience to our client's customers who you will engage with daily. You will be technically competent, to be able to safely install various types of smart meters whilst advising customers on the benefits of smart meters in a clear and coherent manner. We are looking for the best engineers who are ideally experienced in mentoring new starters on the best practice technical excellence standards following their initial induction. You'll be proactive, and always keen to find new and efficient ways to make your role safer and more efficient.
- Installation and maintenance of industrial and commercial meters
- Working on both single and three phase meters
- Other related duties as required by the metering department
- Interaction and liaison with the delivery support team
- Maintain safety standards and follow working procedures
- Control and manage stock
- Any other duties as required
Where you will fit in the Company
This role will sit within our Commercial Smart Meter Operations department working on our Industrial & Commercial contract.
What we are ideally looking for in you
- Ideally 12 months+ experience as a Dual Fuel Smart Meter Engineer
- CCN1/CMA1 + MET1 or Level 2 Diploma in Smart Metering
- 3 phased qualified and experienced
- EUSR Card – Ideal but not essential
- Strong customer service skills - No day will be the same and you will be interacting with a number of different people. We need someone to be able to speak with customers in the right way to make sure customers feel valued and that their installation goes smoothly.
- A full, manual driving licence with no more than 6 points
The Salary & Terms applicable for this role
- London Weighting: £4,000 (If inside the M25)
- Attendance Bonus: £300 per month
- Annual Leave: 31 days (including bank holidays), increasing with yearly service up to max of 33 days
- Holiday Buy & Sell Scheme: Purchase up to 5 extra days of annual leave
- My Staff Shop: Over 1000 retailers where you can receive discounts of up to 40% across food, entertainment, cinema, days out, holidays, fashion, tech, and more. This will also come with a Health & Wellbeing Cashback Plan.
- Life Assurance: 2x your annual salary will be paid if the most unfortunate was to happen.
Please note anyone for this role must complete a DBS and EUSR (If applicable) Check.
Thinking about applying? We are an equal opportunities employer and believe in treating people with equal respect the business wouldn't succeed without you. That being said, if you need us to make any kind of adjustment to accommodate your needs, then let us know.
Benefits
- Company Vehicle
- Bonus
- Private Medical Care
- Holiday Buy & Sell Scheme
- Life Assurance
I&C Smart Meter Engineer in London employer: MPAAS
Contact Detail:
MPAAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I&C Smart Meter Engineer in London
✨Tip Number 1
Get to know the company! Research MPAAS and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. Plus, it’ll help you ask insightful questions during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your technical skills! Be prepared to discuss your experience with smart meters and any relevant qualifications. If you’ve mentored others, highlight that too – it shows leadership and expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace I&C Smart Meter Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Dual Fuel Smart Meter Engineer. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical competencies and customer service skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for delivering exceptional customer service and any mentoring experience you have – we love team players!
Show Off Your Qualifications: Don’t forget to mention your qualifications like CCN1/CMA1 + MET1 or Level 2 Diploma in Smart Metering. If you’ve got an EUSR Card, let us know! These details are key to showing us you’re ready for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MPAAS
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially the installation and maintenance of both single and three-phase meters. Be ready to discuss your experience with CCN1/CMA1 + MET1 qualifications and how you've applied them in real-world scenarios.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've delivered exceptional customer service. Prepare to share how you’ve handled tricky situations or made customers feel valued during installations.
✨Show Your Team Spirit
Even though you'll be working independently, it's important to demonstrate that you're a team player. Think of times when you've helped colleagues or mentored new starters, and be ready to discuss how you can contribute to a positive team environment.
✨Safety First
Familiarise yourself with safety standards and procedures relevant to the role. Be prepared to talk about how you ensure safety during installations and any proactive measures you've taken to improve safety and efficiency in your previous roles.