At a Glance
- Tasks: Install and maintain smart meters while delivering top-notch customer service.
- Company: Join a leading Meter Operator with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, private medical care, and generous holiday allowances.
- Other info: Opportunities for career growth and mentoring new engineers.
- Why this job: Be part of a dynamic team making a real difference in energy efficiency.
- Qualifications: 12 months+ experience as a Dual Fuel Smart Meter Engineer preferred.
The predicted salary is between 30000 - 40000 £ per year.
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue protection work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
As an I&C Dual Fuel Engineer, you will be required to travel around a specified area, delivering an exceptional customer service experience to our client’s customers who you will engage with daily. You will be technically competent, to be able to safely install various types of smart meters whilst advising customers on the benefits of smart meters in a clear and coherent manner. We are looking for the best engineers who are ideally experienced in mentoring new starters on the best practice technical excellence standards following their initial induction. You’ll be proactive, and always keen to find new and efficient ways to make your role safer and more efficient.
- Installation and maintenance of industrial and commercial meters
- Working on both single and three phase meters
- Other related duties as required by the metering department
- Interaction and liaison with the delivery support team
- Maintain safety standards and follow working procedures
- Control and manage stock
- Any other duties as required
Where you will fit in the Company
This role will sit within our Commercial Smart Meter Operations department working on our Industrial & Commercial contract.
What we are ideally looking for in you
- Ideally 12 months+ experience as a Dual Fuel Smart Meter Engineer
- CCN1/CMA1 + MET1 or Level 2 Diploma in Smart Metering
- 3 phased qualified and experienced
- EUSR Card – Ideal but not essential
- Strong customer service skills - No day will be the same and you will be interacting with a number of different people. We need someone to be able to speak with customers in the right way to make sure customers feel valued and that their installation goes smoothly.
- A full, manual driving licence with no more than 6 points
The Salary & Terms applicable for this role
- London Weighting: £4,000 (If inside the M25)
- Attendance Bonus: £300 per month
- Annual Leave: 31 days (including bank holidays), increasing with yearly service up to max of 33 days
- Holiday Buy & Sell Scheme: Purchase up to 5 extra days of annual leave
- My Staff Shop: Over 1000 retailers where you can receive discounts of up to 40% across food, entertainment, cinema, days out, holidays, fashion, tech, and more. This will also come with a Health & Wellbeing Cashback Plan.
- Life Assurance: 2x your annual salary will be paid if the most unfortunate was to happen.
Please note anyone for this role must complete a DBS and EUSR (If applicable) Check.
Thinking about applying? We are an equal opportunities employer and believe in treating people with equal respect the business wouldn’t succeed without you. That being said, if you need us to make any kind of adjustment to accommodate your needs, then let us know.
Benefits
- Company Vehicle
- Bonus
- Private Medical Care
- Holiday Buy & Sell Scheme
- Life Assurance
I&C Smart Meter Engineer employer: MPAAS
MPAAS is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where engineers can thrive. With competitive benefits such as a generous holiday allowance, attendance bonuses, and access to discounts through My Staff Shop, we ensure our team feels valued and rewarded. Our commitment to first-class customer service means you'll be part of a dynamic team, engaging with diverse clients while having the opportunity to mentor new starters and enhance your technical skills in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land I&C Smart Meter Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MPAAS and their values. Understanding their commitment to customer service will help you align your answers with what they’re looking for.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your technical competencies and any experience you have mentoring others. This is key for the I&C Dual Fuel Engineer role, so make sure it shines through in your conversations.
✨Tip Number 3
Be proactive! During your discussions, share examples of how you've improved safety or efficiency in past roles. This shows you're not just about doing the job, but also about enhancing the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace I&C Smart Meter Engineer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience as a Dual Fuel Smart Meter Engineer. We want to see your technical skills and any mentoring experience you've had, so don’t hold back on those details!
Customer Service is Key:Since we pride ourselves on delivering first-class customer service, share examples of how you've provided excellent service in the past. This will show us you understand the importance of making customers feel valued.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to explaining technical concepts to customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at MPAAS
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially the installation and maintenance of both single and three-phase meters. Be ready to discuss your experience with CCN1/CMA1 + MET1 qualifications and how you've applied them in real-world scenarios.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've delivered exceptional customer service. Prepare to explain how you would communicate the benefits of smart meters clearly and effectively to customers, ensuring they feel valued throughout the installation process.
✨Show Your Team Spirit
Even though you'll be working independently, it's important to demonstrate that you're a team player. Think of times when you've helped colleagues or mentored new starters. Be ready to share how you can contribute to a positive team environment while maintaining safety standards.
✨Be Proactive and Innovative
The company values engineers who are keen to find new and efficient ways to improve their work. Prepare to discuss any past experiences where you've implemented changes that enhanced safety or efficiency in your role. This will show that you're not just technically competent but also forward-thinking.
