At a Glance
- Tasks: Visit customers to maintain and repair smart meters, ensuring top-notch service.
- Company: Join MPAAS, a leading Meter Operator with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, bonuses, and discounts at over 1000 retailers.
- Other info: Full training provided, with opportunities for travel and career growth.
- Why this job: Make a real difference in people's lives while working with cutting-edge technology.
- Qualifications: Full driving licence required; previous utilities experience is a plus but not essential.
The predicted salary is between 32218 - 35256 £ per year.
Home Based – Nationwide travel will be required.
Who are we?
MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation. In addition to this we also undertake revenue protection work for our energy suppliers. That’s why we pride ourselves in delivering first class customer service to all of our consumers. From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.
Summary of the role
You will be required to visit customers' property to fault find, repair and maintain their smart meter. You will be given full training to diagnose and repair a smart meter, which could include swapping the sim, reprogramming, battery resets or recommissioning. Travel will be required with this role, sometimes nationally. If/when you are required to stay away from home, accommodation will be provided. Communicating with customers, dealing with any concerns they may have over their smart meter.
What we are ideally looking for in you
- Full training will be given but any previous experience within the utilities/metering industry would be beneficial.
- Full, manual driving licence with no more than 6 points.
- Training will be from our head office in Haydock, Merseyside. You will be required to travel to Haydock to undertake a 1 week training programme.
- Ability to travel/work away from home when necessary.
- Manual dexterity – Ability to use tools such as screwdriver, cable cutters etc.
Salary & Benefits Overview
- Basic Salary: £32,500 (£35,000 if inside the M25)
- Equipment Provided: Company vehicle & fuel card (Business use only), mobile phone, uniform, tools.
- Attendance Bonus: £150 per month
- Annual Leave: 23 days + 8 bank holidays Plus 1 Incremental service day, up to a maximum of 25 days annual leave
- Holiday Buy & Sell Scheme: You will be offered the option to purchase up to an extra 5 days annual leave
- My Staff Shop: Over 1000 retailers where you can receive discounts of up to 40% across food, entertainment, cinema, days out, holidays, fashion, tech, and more. This will also come with a Health & Wellbeing Cashback Plan.
- Life Assurance: 2x your basic salary
Location: Tunbridge Wells
Salary: £32,500
Benefits: Company Van, Fuel Card, Bonus, Private Medical Care, Life Assurance, 23 days holiday, holiday Buy & Sell Scheme
Meter Maintenance Technician employer: MPAAS Ltd
MPAAS is an exceptional employer that prioritises employee development and well-being, offering comprehensive training for Meter Maintenance Technicians to ensure you excel in your role. With a supportive work culture that values customer service and teamwork, employees enjoy competitive salaries, generous annual leave, and unique benefits like discounts through My Staff Shop. The opportunity for nationwide travel adds excitement to the job, while the provision of accommodation when required demonstrates our commitment to employee comfort and satisfaction.
