Job Role Band 2 Receptionist
MPA are delighted to be working alongside their large public sector client in the Belfast area to recruit for a Band 2 Receptionist
The Receptionist’s role will be to provide an efficient, confidential and client friendly reception service, as well as typing and clerical support.
The post holder will be responsible for a wide range of administrative tasks to support/assist in the effective and efficient provision of services within their department. When the post holder has capacity, they would be expected to assist Medical Record staff with clinic prep, SAR paperwork, importing documents to Epic and general administrative duties if and when possible.
Location – Carlisle Wellbeing and Treatment Centre
Hours of Work – 25 hours per week – ( Wed 8 to 2, Thu 8 to 6, Fri 8 to 6 ) - there may be opportunities to cover additional hours on the same site and also on other sites
Pay rate - £12.71 per hour
Main Responsibilities
- Provide an information point for all visitors and staff, meet, greet and direct visitors to their desired location.
- Deal with telephone enquiries courteously and effectively and redirect calls as appropriate.
- Maintain an up-to-date knowledge of all services and operational activities in the centre
- Provide a Help Desk service for all departments for the forward reporting of faults in the building e.g. reporting photocopier faults and maintenance jobs, maintaining records and following up as necessary to ensure work is carried out.
- Check in all visitors undertaking works, issue visitor passes and keep a record as appropriate.
- Operate reception as designated collection point e.g. receive and acknowledge fax messages, small parcels and special mail and arrange collection/delivery.
- Maintain contact with Support Services and other staff to facilitate smooth running of the Centre.
- Order stock supplies as required.
- Manage bookings for accommodation including meeting, interview and rooms.
- Assist with management of the Clinical Zone.
Essential Criteria
Pleasant personality and ability to work as part of a team or on own initiative.
4 GCSE’s Grade A-C including English Language or equivalent qualification,
or
NVQ in level 2 in Administration,
OR 1 year’s clerical/reception experience.
Experience with Microsoft packages
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Receptionist (part time) employer: MPA Recruitment
Mpa Recruitment is an excellent employer for those seeking a fulfilling role as a Compassionate Care Assistant in the vibrant Belfast area. With a strong emphasis on work-life balance, flexible shifts, and weekly pay, we foster a supportive work culture that prioritises employee well-being and growth opportunities. Join us to make a meaningful impact in the lives of residents while enjoying the benefits of holiday pay and a collaborative team environment.
