Senior Residential Support Worker – Complex Needs in Derry, Londonderry

MPA Recruitment are working in partnership with our market leading healthcare client Apex Housing to recruit Permanent Residential Workers with complex needs, in the Derry/ Londonderry Area. This role will be based at Belmont Cottages. This is a Full-time role (36 hours per week) to include weekends. There is also a permanent part time role available (24 hours per week). The salary for all Care Assistant positions is £25,992 per annum (£13.47 per hour). This is a fantastic opportunity to secure a permanent Residential Worker contract with a passionate healthcare provider in a supportive, patient centred care environment.

Job Duties:

• To effectively manage the varying needs within 4 different cottages.
• To provide care that is resident focused whilst ensuring that residents’ dignity and privacy are maintained at all times.
• To respect and promote the rights and entitlements of people with learning difficulties and complex needs and be responsive to individual needs of the service users.
• Conduct Health and Safety Audits as required.
• To be able to effectively manage a large frequency of incidents involving adults who display complex needs.
• To ensure appropriate documentation is established and maintained in respect of new residents and continuous evaluation of residents’ support plans.
• Comply to all health and safety policies including accident/incident reporting and reporting all additional concerns.
• To ensure all services are delivered in accordance with recognised standards including RQIA and Apex policies and procedures.
• To promote the self-esteem, happiness and emotional health of service users.
• To accompany service users on social and recreational outings and other appointments, as required.
• Carry out house visits with manager as required.
• Attend fundraising committee meetings.
• Establish and maintain good working relationships with the multidisciplinary team, residents, visitors, colleagues, relatives, other departments and all levels of management.
• As a shift leader you will have direct responsibility for analysing staffing levels, coordinating workloads and delegating as appropriate.
• Managing the staff within the scheme and liaising with the manager to identify and establish work targets and development objectives.

Essential Criteria:

• QCF/NVQ 2 Health and Social Care or equivalent.
• A minimum of 1 years’ experience in a support working role with learning difficulties AND Challenging behaviour in a community/residential setting.
• Must be currently registered with NISCC OR if new to the sector must achieve registration within 6 months.
• Have previous administration experience.
• A minimum of 2 years’ experience in a support role working with adults with learning difficulties AND challenging behaviour in a community/residential setting.
• The above experience must include supervisory responsibility.
• Above experience must demonstrate the use of IT and the provision of admin support to include regulatory, scheme and resident reports.

Further Information:

• Employee benefits: Starting at 4 weeks annual leave and 12 statutory days pro rata (increases with length of service).
• Company pension scheme contributions Employer 6%, Employee 4%.
• Company maternity/paternity pay.
• Company sick pay.
• Continuous training and development.
• Free onsite parking.

Employee health and wellbeing:

• Apex promotes wellbeing for employees, consisting of a number of health and wellbeing initiatives.
• Access to Inspire Workplaces’ Employee Assistance Programme and online Support Hub.