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For Companies At a Glance
- Tasks: Handle inquiries, manage data, and support administrative tasks daily.
- Company: Join MPA, a dynamic recruitment agency serving diverse clients in public and private sectors.
- Benefits: Enjoy flexible working options and gain valuable experience in a supportive environment.
- Why this job: Perfect for those seeking to develop skills in a collaborative and fast-paced setting.
- Qualifications: 1 year of experience, 5 GCSEs including Maths and English, and Microsoft Office proficiency required.
- Other info: A Basic Access NI Check is needed, costing £18.
The predicted salary is between 24000 - 36000 £ per year.
MPA are recruiting Clerical Officers on behalf of our Clients in the private and public sector.
The successful post holder will carry out a variety of administrative tasks associated with the business.
Responsibilities:
- Responding to inquiries: Efficiently handling queries via Telephone, Webchat and E-mail.
- Data Management: Performing data entry across various systems. This includes updating records, maintaining databases and handling customer information with care.
- Confidential Document Management: Responsible for the meticulous scanning, filing and organisation of confidential documents. Adhering to strict protocols to safeguard sensitive information.
- Administrative Support: Assisting in various administrative tasks such as scheduling appointments, coordinating meetings and supporting the smooth functioning of the organisation.
- Problem Solving and Decision Making: Applying discretion and judgement within defined parameters to resolve issues and make decisions related to day-to-day tasks.
- Adherence to Policies and Procedures: Following established protocols, guidelines and policies to maintain compliance and confidentiality in all tasks performed.
- Collaboration and Communication: Working effectively within a team environment, collaborating with colleagues and communicating efficiently with internal and external stakeholders.
Your Profile:
- At least 1 year of experience in a similar role.
- At least 5 GCSE\’s including Maths and English.
- Proficient in Microsoft Office.
Additional Information:
- A Basic Access NI Check is required at a cost of £18.
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Locations
Clerical Officer employer: MPA Recruitment
Contact Detail:
MPA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of data management and document handling will help you demonstrate your capability during interviews.
✨Tip Number 2
Brush up on your communication skills, especially for handling inquiries via telephone and email. Practising clear and concise responses can set you apart when discussing your experience in a team environment.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've resolved issues in previous roles. This will highlight your discretion and judgement, which are crucial for the Clerical Officer position.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Being able to align your answers with their ethos during the interview can significantly boost your chances of landing the job.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any administrative roles you've held. Emphasise your proficiency in Microsoft Office and any specific data management tasks you've performed.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences make you a suitable candidate for handling inquiries, managing data, and maintaining confidentiality.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in previous roles. This will demonstrate your ability to apply discretion and judgement, which is crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for a Clerical Officer role.
How to prepare for a job interview at MPA Recruitment
✨Showcase Your Communication Skills
As a Clerical Officer, you'll be handling inquiries via various channels. During the interview, demonstrate your ability to communicate clearly and effectively. Practice answering common questions succinctly and consider how you would handle difficult queries.
✨Highlight Your Data Management Experience
Since data management is a key responsibility, be prepared to discuss your experience with data entry and database maintenance. Share specific examples of how you've ensured accuracy and confidentiality in your previous roles.
✨Emphasise Problem-Solving Abilities
Employers value candidates who can think on their feet. Prepare to discuss situations where you've had to make decisions or solve problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Collaboration
Collaboration is essential in this role. Be ready to talk about your experience working in teams, how you contribute to group dynamics, and any successful projects you've been part of. This will show that you can work well with others and support the organisation's goals.
