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- Tasks: Inspect and authorise maintenance works for social housing properties.
- Company: Join the Northern Ireland Housing Executive, a key player in public sector housing.
- Benefits: Weekly pay, holiday pay, and 24/7 support from recruitment consultants.
- Other info: Hands-on role with opportunities for career growth and varied responsibilities.
- Why this job: Make a real impact on community housing quality and safety.
- Qualifications: 4+ years in social housing and a Level 3 construction qualification required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role: On behalf of our client, the Northern Ireland Housing Executive (NIHE), MPA Recruitment is inviting applications for the role of Maintenance Officer, based at the Lisburn Office. This is an excellent opportunity for an experienced maintenance or construction professional with a strong background in social housing to play a key role in ensuring NIHE properties are maintained to a high standard. You will act as a vital link between tenants, contractors, and internal teams, carrying out inspections, authorising works, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Carrying out inspections of NIHE domestic and commercial properties, including pre- and post-repair inspections, fire and flood damage, and change-of-tenancy inspections.
- Authorising maintenance works and payments in line with delegated authority and cost limits.
- Inspecting completed works to ensure they meet required standards before authorising payment.
- Raising or authorising urgent works, including securing properties following PSNI forced entry.
- Working closely with contractors to ensure works are completed on time and to specification, updating systems and maintaining accurate records.
- Identifying and escalating any contractor performance issues to ensure service standards are maintained.
- Providing clear and timely information to tenants on repair progress, timescales, and maintenance responsibilities.
- Liaising with Customer Service Units, Patch Managers, Housing Advisors, and Lettings Managers to support effective service delivery.
- Working collaboratively with delivery partners such as Heating Inspectors, Structural Engineers, Asbestos Officers, and Grounds Maintenance teams.
- Identifying recoverable repair costs and supporting the recovery process where tenant responsibility applies.
- Undertaking Public Liability Insurance inspections, identifying risks, preparing reports, and supporting swift resolution of issues.
- Supporting minor adaptations to properties, working alongside Occupational Therapists where required.
- Assisting with planned maintenance schemes such as kitchens, bathrooms, heating, and external works.
What We’re Looking For:
Essential Criteria: Applicants must be able to demonstrate:
- A minimum of 4 years’ relevant experience working in social housing.
- A relevant trade background with a Level 3 qualification in a construction-related trade.
- At least 5 years’ overall relevant experience in a maintenance or construction environment.
- Strong communication skills with the ability to engage effectively with tenants, contractors, and colleagues.
- High-quality practical application of technical knowledge.
- Strong customer focus and commitment to service excellence.
- Ability to work effectively as part of a team.
- Accurate and timely record keeping with good IT skills (intermediate level).
Additional Information: A Basic Access NI Check is Required at a cost of £16.
What we can offer you:
- Weekly pay
- Holiday pay
- 24/7 support from our dedicated recruitment consultants
- Access to a wide range of public sector roles
- Ongoing role availability — if one placement ends, we aim to secure another
Why Apply:
- Make a real difference to the quality and safety of social housing for local communities
- Work in a varied, hands‑on role with responsibility and autonomy
- Gain experience within one of Northern Ireland’s most established public sector organisations
MPA Recruitment is an equal opportunities employer.
Maintenance Officer in Belfast employer: MPA Recruitment
Contact Detail:
MPA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Officer in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the maintenance and construction sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on short-term gigs related to social housing. This not only boosts your CV but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled past challenges in maintenance roles, especially those involving tenant interactions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of roles that could be just what you’re looking for. Plus, it’s a great way to stay updated on new opportunities as they come up.
We think you need these skills to ace Maintenance Officer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Officer role. Highlight your relevant experience in social housing and any specific projects you've worked on that align with the job description. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills: In your application, don’t just list your qualifications—show us how you’ve applied them in real situations. Use examples that demonstrate your strong communication skills and customer focus. This will help us see how you can engage effectively with tenants and contractors.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforwardness, so make it easy for us to see why you’re the right fit for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MPA Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and construction. Be ready to discuss your experience in social housing, including specific projects you've worked on. This will show that you’re not just familiar with the role but have hands-on experience that can benefit the team.
✨Communication is Key
Since this role involves liaising with tenants, contractors, and various teams, practice how you communicate your ideas clearly. Think of examples where you’ve successfully resolved issues or improved customer satisfaction. This will demonstrate your strong communication skills and customer focus.
✨Show Your Team Spirit
Prepare to talk about your experience working in a team environment. Highlight instances where collaboration led to successful outcomes, especially in maintenance projects. This will help convey that you can work effectively with others, which is crucial for this role.
✨Be Organised
Since accurate record-keeping is essential, think about how you manage documentation and IT systems. Bring examples of how you’ve maintained records in previous roles, and be ready to discuss your approach to ensuring everything is up-to-date and accurate.