Clerical Officer NIHE in Ballymena

Job Description:

MPA RecruitmentBallymenaare currently recruiting for a Clerical Officer on behalf of the Northern Ireland Housing Executive in the Ballymena area.

The successful candidate will provide high quality administrative and secretarial support to senior staff and multidisciplinary teams, ensuring the smooth day to day running of the service.

Benefits

• Monday -Friday 8:30-5pm
• Hourly Rate: £13.05
• Weekly Pay
• Holiday pay entitlement
• Dedicated Recruitment Consultant

Duties will include:

• To provide a wide range of administrative support and act as the initial point of contact for customer queries, via multiple communication methods.
• To perform assigned duties and tasks, either as part of a team or individually as required, including the prioritisation of own workload when necessary.
• To deal with incoming communications and queries from customers and stakeholders via email, post, telephone, web reports, face to face.
• To undertake a range of administrative duties including, but not limited to customer / stakeholder contact, data input, record keeping and reporting.
• To record information from customers and external stakeholders, updating Housing Executive records and systems as appropriate, and distributing information to other colleagues as necessary.
• To use a range of computer packages and systems to record, manage and retrieve information, e.g. Microsoft Word, Excel and Outlook as well as other bespoke systems

Essential Criteria:

• 2 GCSEs (including English and Maths grade C and above) and 1-5years clerical experience