Supporting Northern Ireland Housing Services
MPA Recruitment are working in partnership with the NIHE, and we are currently recruiting for a Clerical Officer to join a busy and professional team supporting housing services in County Armagh. This is an excellent opportunity for an organised and customer-focused individual seeking valuable experience within a respected public sector environment. We have roles in Portadown, Craigavon, Banbridge and Dungannon
The Role
As a Clerical Officer, you will provide essential administrative support, helping to ensure the efficient delivery of services while maintaining the highest standards of professionalism, confidentiality, and customer care.
Key Responsibilities
- Managing confidential documents through accurate scanning, filing, and record management processes.
- Responding professionally to customer enquiries via telephone, email, and webchat.
- Maintaining and updating records across a range of databases and systems.
- Providing administrative support including scheduling appointments, coordinating meetings, and diary management.
- Processing data accurately and ensuring information is kept up to date.
- Using judgement and problem-solving skills to resolve routine administrative queries.
- Working in accordance with established policies, procedures, and confidentiality requirements.
- Collaborating effectively with colleagues, customers, and external stakeholders to support service delivery.
What We're Looking For
- Excellent organisational and administrative skills.
- Strong communication and customer service abilities.
- High levels of accuracy and attention to detail.
- The ability to handle sensitive and confidential information appropriately.
- Competence in Microsoft Office applications and data management systems.
- The ability to work independently and as part of a team.
- A proactive and professional approach to work.
Benefits
- 23 days annual leave plus 12 public holidays.
- Valuable experience within a well-established public sector organisation.
- Structured and supportive working environment.
- Opportunity to develop administrative and customer service skills.
- Full training and ongoing support provided.
Additional Information
Location: County Armagh
Sector: Public Sector / Housing Services
Access NI: Basic Disclosure Required
Qualifications: No specific qualifications required
Professional Registration: Not required
Why Apply?
This is an excellent opportunity to join a respected organisation that plays an important role in supporting local communities. If you are organised, reliable, and enjoy working in a professional administrative environment where no two days are the same, we would be delighted to hear from you.
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Clerical Officer - Co. Armagh employer: MPA Recruitment
Mpa Recruitment is an excellent employer for those seeking a fulfilling role as a Compassionate Care Assistant in the vibrant Belfast area. With a strong emphasis on work-life balance, flexible shifts, and weekly pay, we foster a supportive work culture that prioritises employee well-being and growth opportunities. Join us to make a meaningful impact in the lives of residents while enjoying the benefits of holiday pay and a collaborative team environment.
