At a Glance
- Tasks: Support service delivery through effective communication and accurate data management.
- Company: Join a busy public sector environment in Belfast with MPA Recruitment.
- Benefits: Weekly pay, holiday pay, and 24/7 support from dedicated consultants.
- Other info: Opportunity for career progression and ongoing role availability.
- Why this job: Gain valuable experience and develop your skills in a supportive team.
- Qualifications: 5 GCSEs including English and Maths, plus admin experience.
The predicted salary is between 24000 - 30000 £ per year.
Location: Belfast
Hours: 37 hours per week (Monday to Friday: 9am to 5pm)
Contract: Temporary
About the Role: On behalf of our client, MPA Recruitment is seeking to appoint an Admin Officer based in Belfast. This is an excellent opportunity for an experienced administrator to join a busy public sector environment. The successful candidate will play a key role in supporting service delivery through effective communication, accurate data management, and coordination with internal teams and external stakeholders. You will be responsible for a range of administrative duties, ensuring that customer enquiries are handled efficiently and that operational processes run smoothly.
Key Responsibilities:
- Customer Service & Communication: Respond to internal and external stakeholders via telephone in a professional manner. Handle enquiries from tenants, operatives, and service users. Manage and respond to customer queries via email.
- Administrative Support: Perform accurate and timely data entry across internal systems. Maintain and update records, ensuring information is current and accessible. Support general office administrative functions as required.
- Coordination & Liaison: Liaise with internal teams, contractors, and external stakeholders. Ensure issues are resolved efficiently and escalated where necessary. Support service delivery through effective communication and follow-up.
- Systems & Reporting: Use a range of IT systems to manage and retrieve customer information. Monitor service activity and support performance reporting. Ensure compliance with internal processes and data management standards.
What We’re Looking For:
Essential Criteria:
- 5 GCSEs (or equivalent) including English and Maths
- At least 1 year of experience in an administrative role
- Proficiency in Microsoft Office (Word and Excel) at an intermediate level
- Strong communication skills and attention to detail
Other Requirements:
- Ability to manage workload and prioritise tasks effectively
- Good organisational skills and accuracy in data handling
- Ability to work independently and as part of a team
Additional Information:
A Basic Access NI Check is Required at a cost of £16.
What we can offer you:
- Weekly pay
- Holiday pay
- 24/7 support from our dedicated recruitment consultants
- Access to a wide range of public sector roles
- Ongoing role availability — if one placement ends, we aim to secure another
Why Apply:
- Gain valuable experience within the public sector
- Work in a fast-paced and supportive team environment
- Develop your administrative and customer service skills
- Opportunity for further roles and career progression
MPA Recruitment is an equal opportunities employer.
Admin Officer employer: MPA Recruitment
As a Secondment General Manager at our Ballymena office, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer comprehensive training and a collaborative environment where your leadership skills can thrive, alongside competitive benefits and the potential for a permanent role. Our commitment to compliance and operational excellence ensures that you will be part of a team dedicated to delivering impactful projects in the manufacturing and engineering sectors.
