Hybrid 1st Line IT Support Analyst - Helpdesk Champion in Northampton

Hybrid 1st Line IT Support Analyst - Helpdesk Champion in Northampton

Northampton Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
MP Training and Recruitment

At a Glance

  • Tasks: Provide top-notch IT support to over 300 Nursery locations across the UK.
  • Company: Join MP Training and Recruitment, a leader in IT support services.
  • Benefits: Enjoy hybrid working, competitive benefits, and a supportive team environment.
  • Other info: Great opportunity for career growth in a dynamic IT support role.
  • Why this job: Make a real difference by helping nurseries with their IT needs.
  • Qualifications: Strong knowledge of Microsoft products and experience with ticketing systems required.

The predicted salary is between 25000 - 32000 Β£ per year.

MP Training and Recruitment is looking for a 1st Line IT Support Analyst in Northampton. This role involves assisting with the efficient operation of an IT Service Desk, providing swift support to over 300 Nursery locations across the UK, and delivering excellent customer service.

Successful candidates will have strong knowledge in Microsoft products, experience in ticketing systems, and a methodical approach to technical support. The role offers hybrid working and various employee benefits.

Hybrid 1st Line IT Support Analyst - Helpdesk Champion in Northampton employer: MP Training and Recruitment

MP Training and Recruitment is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With the opportunity to work in a hybrid model, employees enjoy a healthy work-life balance while contributing to a vital IT Service Desk that supports over 300 Nursery locations across the UK. The company provides comprehensive benefits and fosters a collaborative environment where your contributions are valued and recognised.

MP Training and Recruitment

Contact Details:

MP Training and Recruitment Recruitment Team

We think you need these skills to ace Hybrid 1st Line IT Support Analyst - Helpdesk Champion in Northampton

Customer Service
Microsoft Products Knowledge
Ticketing Systems Experience
Technical Support
Methodical Approach
IT Service Desk Operations
Problem-Solving Skills