Commercial Support & Logistics Manager in Omagh

Location: Omagh

Reporting to: Business Line Director & General Manager (Omagh, Coalville & Cookstown)

Job Purpose: Overall responsibility for managing the sales order process, scheduling customer and stock units on the production planner, overall management of the shipping operations for all manufactured products, contribution to the Sales and Operation Planning process, and providing a high standard of customer service to the worldwide dealer network while ensuring compliance at all times.

Responsibilities:

• Manage the Sales Order Process and commercial reporting for 4 MP brands globally.
• Oversee scheduling of customer and stock units on the production planner and loading onto the TMS.
• Coordinate with internal functions (sales, engineering, production, finance, purchasing) across Terex sites and with the worldwide dealer network.
• Provide key management information to improve company performance.
• Pricing, invoicing, maintaining and improving procedures and documentation to ensure SOX compliance and Revenue Recognition parameters; complete a range of sales reports.
• Work with various departments to ensure monthly sales targets are achieved and participate in the monthly Sales & Operations Planning process.
• Manage Dealer Dashboards in QlickCloud alongside IT.
• Oversee transport and shipping operations and act as the main contact for dealers on lead time inquiries, pricing inquiries, and machine dispatches.
• Develop strategic direction through detailed Business Development Plans at country and dealer levels.
• Liaise with Global Sales Director to develop the Annual Operating plan for Brands and update in line with the finance calendar for each forecast.
• Manage the dealer onboarding process.
• Travel to visit and support dealers and participate in exhibitions and dealer events as required.
• Collaborate with other Terex group companies to improve Customer Support and Services when needed.

This description is non-exhaustive and additional duties may be assigned.

Experience & Qualifications:

• Ideally a third-level education.
• Proven track record at management level with experience in a customer-facing role and continuous improvement environment.
• Process-oriented with a willingness to drive improvements throughout the value chain from suppliers through the factory to dealers and customers.
• Some technical knowledge may be advantageous.

Knowledge, Skills and Abilities:

• Excellent communication, planning and organizational skills; ability to work under pressure and meet deadlines.
• Excellent interpersonal skills with the ability to influence at all levels.
• Excellent IT skills, specifically MS Office (Excel, PowerPoint, Word).
• Adaptable to a fluid, fast-paced environment with changing priorities while keeping targets in view.
• Ability to learn quickly, take initiative, and work collaboratively as part of a multi-functional team.
• Self-motivated and action-oriented.
• Excellent English communication skills, written and spoken.
• Highest level of integrity.

Why Join Us: We are a global company with a culture defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. We prioritize safety and Zero Harm, and aim to create an inclusive environment where every team member feels safe, supported, and valued. We offer competitive pay, a team member bonus, Westfield healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, onsite free parking, and a discount card.

How to Apply: To apply for this role, click on the Apply button. All applicants must demonstrate how they meet the criteria. Terex is an equal opportunity employer and reserves the right to enhance the criteria at shortlisting if required.

About Terex: Terex Corporation is a global leader in specialized equipment solutions, serving emergency services, waste and recycling, utilities, and construction. We design and manufacture advanced specialty vehicles and related equipment, with a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific.