At a Glance
- Tasks: Lead sales growth and customer relationships in plumbing and heating.
- Company: Dynamic Builder’s Merchant in Willesden with a focus on teamwork.
- Benefits: Enjoy discounts, pension scheme, and 23 days annual leave plus your birthday off.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be a hands-on leader and make a real impact in a fast-paced environment.
- Qualifications: Experience in trade supply, strong sales skills, and leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Willesden, NW10 2JJ
Salary: Negotiable
Hours: 7:30am – 17:30pm Monday – Friday, Alt Saturdays 6:30am – 15:30pm
About The Role:
We are looking for an Assistant Plumbing and Heating Manager to play a key leadership role in driving sales growth, margin, and customer acquisition while supporting the Manager in the day‑to‑day running of this plumbing and heating department within our Builder’s Merchant in Willesden. This is a hands‑on, commercially focused role, leading from the front on the trade counter and proactively developing trade relationships.
Benefits:
- Perkbox - 24/7 discounts, wellbeing support, online GP access & more
- Company Pension Scheme
- Group Life Assurance (up to 3x salary, subject to service)
- Staff Discount on all products
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 23 days annual leave + bank holidays + your birthday off
Key Responsibilities:
- Drive sales performance against targets by growing plumbing and heating trade accounts, increasing spend, and improving quote conversion
- Promote a sales-first culture, identifying upsell and cross-sell opportunities while protecting margin
- Build and maintain strong relationships with trade customers, ensuring high service levels and repeat business
- Act as a key contact for customer issues, resolving escalations and supporting commercial decisions
- Lead by example on the trade counter, coaching and motivating the team to achieve targets
- Support team development through training on products, systems, and sales techniques, and deputise when required
- Maintain efficient branch operations, including stock control, merchandising, and adherence to health & safety standards
Skills & Experience Required:
- Proven experience in a plumbers’/builders’ merchant or trade supply environment with a strong sales track record
- Commercially minded, confident discussing pricing, margins, and closing deals
- Leadership or supervisory experience
- Strong communication and relationship-building skills with both customers and colleagues
- Strong knowledge of plumbing & heating products
- Sales-driven, proactive, and results-oriented with a strong customer focus
- Hands-on leader who thrives in a fast-paced, target-driven environment
Assistant Plumbing and Heating Manager in York employer: MP Moran
Join our dynamic team in Willesden as an Assistant Plumbing and Heating Manager, where you will thrive in a supportive work culture that prioritises employee wellbeing and growth. With benefits like a comprehensive pension scheme, generous annual leave, and continuous training opportunities, we empower our staff to excel in their roles while fostering strong trade relationships. Experience a rewarding career in a hands-on environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Plumbing and Heating Manager in York
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about specific examples from your past that demonstrate your skills in these areas. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Plumbing and Heating Manager in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Plumbing and Heating Manager role. Highlight your experience in plumbing and heating, sales achievements, and any leadership roles you've held. We want to see how you can drive sales and build relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've driven sales or improved customer relationships in previous roles. Let us know what makes you tick!
Showcase Your Skills:In your application, don't forget to showcase your strong communication and relationship-building skills. We love candidates who can connect with customers and colleagues alike. Share any relevant experiences that demonstrate these abilities!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other amazing opportunities we have at StudySmarter!
How to prepare for a job interview at MP Moran
✨Know Your Products
Make sure you brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss specific items, their uses, and how they can benefit customers will show that you're not just a sales-driven candidate but also someone who understands the trade.
✨Demonstrate Leadership Skills
Since this role involves leading a team, be prepared to share examples of your leadership experience. Think about times when you've motivated a team or resolved conflicts. This will help the interviewer see you as a hands-on leader who can thrive in a fast-paced environment.
✨Showcase Your Sales Acumen
Be ready to discuss your sales achievements and how you've driven growth in previous roles. Highlight specific strategies you've used to increase sales or improve customer relationships, as this aligns perfectly with the job's focus on driving sales performance.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's approach to customer service or how they support team development. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
