At a Glance
- Tasks: Lead sales growth and customer relationships in plumbing and heating.
- Company: Dynamic Builder’s Merchant in Willesden with a focus on teamwork.
- Benefits: Enjoy discounts, pension scheme, and 23 days annual leave plus your birthday off.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be a hands-on leader and make a real impact in a fast-paced environment.
- Qualifications: Experience in trade supply, strong sales skills, and leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Willesden, NW10 2JJ
Salary: Negotiable
Hours: 7:30am – 17:30pm Monday – Friday, Alt Saturdays 6:30am – 15:30pm
About The Role:
We are looking for an Assistant Plumbing and Heating Manager to play a key leadership role in driving sales growth, margin, and customer acquisition while supporting the Manager in the day‑to‑day running of this plumbing and heating department within our Builder’s Merchant in Willesden. This is a hands‑on, commercially focused role, leading from the front on the trade counter and proactively developing trade relationships.
Benefits:
- Perkbox - 24/7 discounts, wellbeing support, online GP access & more
- Company Pension Scheme
- Group Life Assurance (up to 3x salary, subject to service)
- Staff Discount on all products
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 23 days annual leave + bank holidays + your birthday off
Key Responsibilities:
- Drive sales performance against targets by growing plumbing and heating trade accounts, increasing spend, and improving quote conversion
- Promote a sales-first culture, identifying upsell and cross-sell opportunities while protecting margin
- Build and maintain strong relationships with trade customers, ensuring high service levels and repeat business
- Act as a key contact for customer issues, resolving escalations and supporting commercial decisions
- Lead by example on the trade counter, coaching and motivating the team to achieve targets
- Support team development through training on products, systems, and sales techniques, and deputise when required
- Maintain efficient branch operations, including stock control, merchandising, and adherence to health & safety standards
Skills & Experience Required:
- Proven experience in a plumbers’/builders’ merchant or trade supply environment with a strong sales track record
- Commercially minded, confident discussing pricing, margins, and closing deals
- Leadership or supervisory experience
- Strong communication and relationship-building skills with both customers and colleagues
- Strong knowledge of plumbing & heating products
- Sales-driven, proactive, and results-oriented with a strong customer focus
- Hands-on leader who thrives in a fast-paced, target-driven environment
Assistant Plumbing and Heating Manager in Stoke-on-Trent employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Plumbing and Heating Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to plumbing and heating. Think about how you can demonstrate your sales skills and leadership experience through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Plumbing and Heating Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Plumbing and Heating Manager role. Highlight your experience in plumbing and heating, sales achievements, and any leadership roles you've held. We want to see how you can drive sales and build relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven sales or improved customer relationships in the past. Let us know what makes you tick!
Showcase Your Skills: In your application, don't forget to showcase your strong communication and relationship-building skills. We’re looking for someone who can lead from the front and motivate a team, so make sure to highlight any relevant experiences that demonstrate these abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MP Moran
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss specific items, their uses, and how they can benefit customers will show that you're not just a sales-driven candidate but also someone who understands the trade.
✨Demonstrate Your Sales Savvy
Prepare examples of how you've driven sales in previous roles. Think about specific situations where you identified upsell opportunities or improved quote conversion rates. This will help you illustrate your commercial mindset and results-oriented approach.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to talk about your leadership experience. Share stories about how you've motivated a team, resolved conflicts, or supported colleagues in achieving targets. This will highlight your ability to lead from the front.
✨Build Rapport with Interviewers
Remember, strong communication and relationship-building skills are key for this position. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences. This will demonstrate your interpersonal skills and help you stand out as a candidate.