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For Companies At a Glance
- Tasks: Manage daily plumbing operations, assist customers, and drive team sales.
- Company: Join a family-owned builders’ merchant with a strong community focus.
- Benefits: Enjoy competitive salary, pension scheme, staff discounts, and 20 days annual leave.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact.
- Qualifications: Knowledge of plumbing materials, trade quotes experience, and strong interpersonal skills required.
- Other info: Birthday day off and long service awards to celebrate your commitment.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join this family-owned builders’ merchant. They are looking for a Plumbing & Heating Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.
Requirements:
- Knowledge of plumbing materials and trends
- Experience handling trade quotes is essential
- Good interpersonal skills, confident and able to engage with customers
- The ability to prioritise responsibilities under pressure and be self-motivated
- Excellent sales and marketing skills
- Ability to manage people and delegate effectively
Benefits:
- Competitive salary
- Pension Scheme
- Group Life Assurance
- Staff Discount
- Discounts on top brands, online stores, events, and attractions
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities:
- Running the day-to-day operations on a busy plumbing counter
- Address customer inquiries, resolve issues, produce trade quotes and provide expert advice
- Drive the team to enhance sales
- Delegate effectively and manage the rest of the team
- Ensure all deliveries are processed quickly and efficiently
- Assist in placing orders and ensuring stock availability
- Liaise with other departments to ensure overall efficiency and increased customer satisfaction
- Maintain an organised and visually appealing plumbing department
Plumbing & Heating Manager employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing & Heating Manager
✨Tip Number 1
Familiarise yourself with the latest plumbing materials and trends. This knowledge will not only help you in interviews but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Practice your customer service skills by engaging with potential customers in your current role or through volunteer work. Being able to showcase real-life examples of how you've resolved issues or provided exceptional service can set you apart.
✨Tip Number 3
Brush up on your sales and marketing techniques. Consider taking a short course or reading up on effective strategies to drive sales, as this will be a key part of your role and will impress the hiring team.
✨Tip Number 4
Network with professionals in the plumbing and heating industry. Attend local trade shows or join relevant online forums to connect with others, which could lead to valuable insights and recommendations for your application.
We think you need these skills to ace Plumbing & Heating Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Plumbing & Heating Manager position. Make note of the key responsibilities and required skills, as these will guide you in tailoring your application.
Tailor Your CV: Customise your CV to highlight relevant experience in plumbing and heating management. Emphasise your knowledge of plumbing materials, customer service skills, and any previous roles that involved managing teams or handling trade quotes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the plumbing industry and your ability to drive sales and manage a team. Use specific examples from your past experiences to demonstrate how you meet the requirements listed in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at MP Moran
✨Showcase Your Plumbing Knowledge
Make sure to brush up on the latest plumbing materials and trends before the interview. Being able to discuss these topics confidently will demonstrate your expertise and passion for the industry.
✨Prepare for Trade Quotes
Since experience handling trade quotes is essential, be ready to discuss your previous experiences with this. Consider bringing examples of quotes you've worked on or how you've successfully managed pricing in past roles.
✨Demonstrate Interpersonal Skills
As a Plumbing & Heating Manager, you'll need to engage with customers effectively. Practice answering common customer inquiries and think about how you would resolve issues to show your strong interpersonal skills during the interview.
✨Highlight Leadership Experience
Be prepared to talk about your experience managing teams and delegating tasks. Share specific examples of how you've motivated your team to enhance sales and improve customer satisfaction in previous roles.
