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- Tasks: Assist customers with plumbing inquiries and manage transactions at our trade counter.
- Company: Join a leading supplier of plumbing and building materials in Tottenham.
- Benefits: Enjoy a competitive salary, pension scheme, staff discounts, and 20 days annual leave.
- Why this job: Be the go-to expert for customers and thrive in a dynamic team environment.
- Qualifications: 2 years experience in plumbing and heating, with strong interpersonal skills.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 30000 - 32000 £ per year.
Plumbing and Heating Trade Counter Assistant
Location: Tottenham, N15 3QR
Salary: £30,800
Hours: 48.5 hours per week, shifts between 6:30am-4:30pm Monday to Friday, and alternate Saturdays from 7:00am – 4:00pm
We have an exciting opportunity for a Plumbing and Heating Trade Counter Assistant to join our Tottenham branch, where we supply a wide range of plumbing and building materials.
As a Trade Counter Assistant, you will be the first point of contact for our customers — offering expert advice, handling transactions, and helping to ensure the efficient day-to-day running of the trade counter.
Benefits:
- Pension Scheme
- Group Life Assurance up to 3x Salary (Subject to length of service)
- Staff Discount
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities:
- Assist customers with plumbing product inquiries and provide expert advice.
- Process orders accurately, handle invoicing, and manage payments efficiently.
- Replenish stock on the shop floor and participate in regular stock counts.
- Assist with deliveries to and from the store.
- Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
- Respond positively and promptly to customer needs.
Requirements:
- Solid understanding of plumbing materials.
- Good interpersonal skills, confident and able to approach customers.
- Ability to work effectively as part of a busy team.
- The ability to prioritise responsibilities under pressure and be self-motivated.
Job Types: Full-time, Permanent
Pay: £30,800.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Store discount
Ability to commute/relocate:
- London N15 3QR: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Knowledge of Plumbing & Heating products?
Experience:
- Plumbing and Heating: 2 years (required)
Work Location: In person
Plumbing and Heating Counter Assistant employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Counter Assistant
✨Tip Number 1
Get to know the company! Before you walk in for that interview, do a bit of research on their products and services. This will not only impress them but also help you answer questions more confidently.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in plumbing and heating, making you sound like the expert they need.
✨Tip Number 3
Dress the part! Even though it’s a trade counter role, looking smart and professional can make a great first impression. It shows you’re serious about the job and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plumbing and Heating Counter Assistant
Some tips for your application 🫡
Show Your Plumbing Knowledge: Make sure to highlight your understanding of plumbing materials in your application. We want to see that you know your stuff, so don’t hold back on sharing your experience and expertise!
Be Personable: Since you'll be the first point of contact for our customers, it’s important to showcase your interpersonal skills. Use a friendly tone in your application to reflect how you’d interact with customers at the trade counter.
Tailor Your Application: Take a moment to tailor your CV and cover letter to the role. Mention specific responsibilities from the job description and how your past experiences align with them. We love seeing candidates who take the time to connect their skills to what we need!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at MP Moran
✨Know Your Plumbing Products
Make sure you brush up on your knowledge of plumbing and heating materials before the interview. Familiarise yourself with common products, their uses, and any recent trends in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Trade Counter Assistant, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your interpersonal skills and ability to handle inquiries with ease.
✨Practice Handling Transactions
Since you'll be processing orders and managing payments, it’s a good idea to practice how you would handle transactions. Think about how you would explain the payment process to a customer or deal with any potential issues. This will show that you're ready to jump right into the role.
✨Be Ready for Teamwork Questions
The job requires working as part of a busy team, so be prepared to discuss your teamwork experiences. Think of specific situations where you collaborated with others to achieve a goal or helped out a colleague. This will highlight your ability to work well under pressure and contribute positively to the team.
