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- Tasks: Be the go-to person for customers, helping with plumbing inquiries and processing orders.
- Company: Join MP Moran, a family-owned builders’ merchant with a fantastic bathroom showroom.
- Benefits: Enjoy a competitive salary, pension scheme, staff discounts, and 20 days annual leave!
- Why this job: Gain hands-on experience in a busy environment while making a real impact on customer satisfaction.
- Qualifications: Must understand plumbing materials and have great interpersonal skills; teamwork is key!
- Other info: Full-time role with alternate Saturdays; perfect for those looking to grow in the trade!
The predicted salary is between 28000 - 32000 £ per year.
Plumbing & Heating Trade Counter Assistant
Hours: Monday – Friday 7am to 5pm, alternate Saturdays 6.30am to 3.30pm
This is an exciting opportunity to join our team at MP Moran Willesden Branch, a family-owned builders’ merchant. We offer a range of plumbing and building supplies, including our impressive bathroom showroom.
As a Plumbing & Heating Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements:
- Solid understanding of plumbing materials.
- Good interpersonal skills, confident and able to approach customers.
- Ability to work effectively as part of a busy team.
- The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
- Competitive salary £28-32k pa
- Pension Scheme
- Group Life Assurance
- Staff Discount
- Discounts on top brands, online stores, events, and attractions
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities:
- Assist customers with plumbing product inquiries and provide expert advice.
- Process orders accurately, handle invoicing, and manage payments efficiently.
- Replenish stock on the shop floor and participate in regular stock counts.
- Assist with deliveries to and from the store.
- Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
- Respond positively and promptly to customer needs.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Pay: £28,000.00-£32,000.00 per year
MP Moran | Plumbing & Heating Trade Counter Assistant employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MP Moran | Plumbing & Heating Trade Counter Assistant
✨Tip Number 1
Familiarize yourself with common plumbing materials and products. This knowledge will not only help you answer customer inquiries confidently but also demonstrate your expertise during the interview.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in role-play scenarios. Being able to approach customers with confidence is key to excelling in this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from previous jobs where you successfully managed multiple tasks. This will highlight your self-motivation and prioritization skills.
✨Tip Number 4
Research MP Moran and their values as a family-owned business. Understanding their culture will help you align your answers during the interview and show that you're a great fit for their team.
We think you need these skills to ace MP Moran | Plumbing & Heating Trade Counter Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Plumbing & Heating Trade Counter Assistant position. Understand the responsibilities and requirements, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in plumbing or customer service. Mention specific skills that align with the job, such as knowledge of plumbing materials and strong interpersonal skills.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the role and the company. Explain why you are a good fit for MP Moran and how your skills can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MP Moran
✨Show Your Plumbing Knowledge
Make sure to brush up on your understanding of plumbing materials and products. Be prepared to discuss specific items and their uses, as this will demonstrate your expertise and confidence in the field.
✨Demonstrate Interpersonal Skills
Since you'll be the first point of contact for customers, practice your communication skills. Think about how you can engage with customers positively and confidently, making them feel welcome and valued.
✨Highlight Teamwork Experience
Be ready to share examples of how you've successfully worked as part of a team in previous roles. This will show that you can thrive in a busy environment and contribute to a collaborative atmosphere.
✨Prepare for Pressure Situations
Think of scenarios where you had to prioritize tasks under pressure. Discuss how you managed those situations effectively, showcasing your self-motivation and ability to stay organized even when things get hectic.
