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For Companies At a Glance
- Tasks: Manage debtor accounts and ensure timely cash collection while building strong customer relationships.
- Company: Join a dynamic team focused on effective credit control and customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact by balancing cash collection with positive customer interactions.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Enjoy a collaborative workplace that values equal opportunities and personal development.
The predicted salary is between 30000 - 42000 £ per year.
To manage and control debtor accounts effectively, ensuring timely cash collection while maintaining strong customer relationships.
Key Responsibilities
- Manage debtor accounts, including assessing and setting appropriate customer credit limits.
- Assess credit risk using customer history and relevant market information.
- Handle internal and external queries relating to invoices, payments, and account balances.
- Negotiate and agree repayment plans with customers where necessary.
- Allocate incoming cash accurately and promptly.
- Build and maintain strong customer relationships to support timely payments.
- Maintain accurate records of customer contact, discussions, and outstanding issues.
- Raise copy invoices and credit notes to resolve reasons for non-payment.
- Create and maintain new customer accounts.
- Produce and issue customer statements.
- Manage a planned approach to seasonal extended payment terms.
- Support daily invoicing processes.
- Assist with customer credit notes relating to faulty goods, shortages, or overcharges.
- Process and respond to trade reference requests.
- Provide additional administrative support as required, including data processing during peak periods.
Skills & Experience
- Proven experience in credit control and sales ledger management.
- Ability to balance cash collection requirements with positive customer relationships.
- Working knowledge of Sage 200.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent telephone manner and communication skills.
- Strong attention to detail, with the ability to take concise notes and accurately record debtor conversations and actions.
- Ability to plan, prioritise, and manage your own workload effectively.
Our client is an equal opportunities employer. All applications will be treated in strict confidence and assessed solely on merit, skills, and experience.
Credit Controller in Oxford employer: MP Jobs Ltd t/a MP Recruitment Group
Contact Detail:
MP Jobs Ltd t/a MP Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like negotiating repayment plans or managing customer queries.
✨Tip Number 3
Show off your skills! If you’ve got experience with Sage 200 or advanced Excel, be ready to discuss how you’ve used these tools to improve cash collection or manage accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Credit Controller in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and sales ledger management. We want to see how you've balanced cash collection with maintaining strong customer relationships, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role. Mention your proficiency in tools like Sage 200 and your excellent communication skills – we love a good story!
Showcase Your Attention to Detail: In credit control, attention to detail is key. When you’re filling out your application, make sure everything is accurate and well-organised. We appreciate candidates who can take concise notes and keep records straight!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at MP Jobs Ltd t/a MP Recruitment Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and cash collection processes. Be ready to discuss how you've managed debtor accounts in the past, including any specific figures or improvements you've achieved.
✨Customer Relationship Focus
Prepare examples that showcase your ability to maintain strong customer relationships while managing collections. Think about times when you successfully negotiated repayment plans or resolved disputes, and be ready to share these stories.
✨Familiarise with Tools
Since the role requires proficiency in Sage 200 and Microsoft Office, make sure you're comfortable discussing your experience with these tools. If you have any specific examples of how you've used them to improve efficiency, bring those up during the chat.
✨Attention to Detail
Highlight your attention to detail by preparing to discuss how you keep accurate records and manage your workload. You might want to mention any systems or methods you use to stay organised, especially when handling multiple accounts.
