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- Tasks: Manage debtor accounts and ensure timely cash collection while building strong customer relationships.
- Company: Join a supportive team in a reputable company based in Abingdon.
- Benefits: Competitive salary and a chance to develop your skills in a dynamic environment.
- Why this job: Make a real impact by helping customers while managing finances effectively.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Office-based role with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
To manage and control debtor accounts effectively, ensuring timely cash collection while maintaining strong customer relationships. This role is office based and there is no Hybrid working, please only apply if you are able to commute to Abingdon on a daily basis.
Key Responsibilities
- Manage debtor accounts, including assessing and setting appropriate customer credit limits
- Assess credit risk using customer history and relevant market information
- Handle internal and external queries relating to invoices, payments, and account balances
- Negotiate and agree repayment plans with customers where necessary
- Allocate incoming cash accurately and promptly
- Build and maintain strong customer relationships to support timely payments
- Maintain accurate records of customer contact, discussions, and outstanding issues
- Raise copy invoices and credit notes to resolve reasons for non-payment
- Create and maintain new customer accounts
- Produce and issue customer statements
- Manage a planned approach to seasonal extended payment terms
- Support daily invoicing processes
- Assist with customer credit notes relating to faulty goods, shortages, or overcharges
- Process and respond to trade reference requests
- Provide additional administrative support as required, including data processing during peak periods
Skills & Experience
- Proven experience in credit control and sales ledger management
- Ability to balance cash collection requirements with positive customer relationships
- Working knowledge of Sage 200
- Proficient in Microsoft Word, Excel, and Outlook
- Excellent telephone manner and communication skills
- Strong attention to detail, with the ability to take concise notes and accurately record debtor conversations and actions
- Ability to plan, prioritise, and manage your own workload effectively
Our client is an equal opportunities employer. All applications will be treated in strict confidence and assessed solely on merit, skills, and experience.
Credit Controller in Abingdon employer: MP Jobs Ltd t/a MP Recruitment Group
Contact Detail:
MP Jobs Ltd t/a MP Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Abingdon
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to credit control and customer relationships. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and gives you a chance to find out more about how they manage debtor accounts and maintain customer relationships.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows good manners!
We think you need these skills to ace Credit Controller in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and sales ledger management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Mention your ability to balance cash collection with maintaining strong customer relationships – that’s key for us!
Showcase Your Skills: Don’t forget to mention your proficiency in Sage 200 and Microsoft Office. We love candidates who can hit the ground running, so highlight any specific experiences where you’ve used these tools effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MP Jobs Ltd t/a MP Recruitment Group
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and cash collection processes. Be ready to discuss how you've managed debtor accounts in the past, including any specific figures or improvements you've achieved.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly. Prepare examples of how you've handled difficult conversations or negotiated repayment plans while maintaining strong relationships.
✨Familiarise Yourself with Sage 200
If you have experience with Sage 200, be prepared to discuss it. If not, take some time to learn the basics. Mentioning your willingness to quickly get up to speed can show your proactive attitude.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Credit Controller, such as dealing with late payments or customer disputes. Prepare structured responses that highlight your problem-solving skills and attention to detail.