At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and maintain high operational standards.
- Company: Join Monty's, where fresh food meets genuine hospitality in a fast-paced environment.
- Benefits: Enjoy competitive salary, staff meals, ongoing training, and clear career progression.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be at the forefront of driving operational excellence and making a real impact in hospitality.
- Qualifications: Experience in restaurant management with strong leadership and operational skills.
The predicted salary is between 34000 - 36000 £ per year.
At Monty's, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for an experienced Store Manager to take full responsibility for the day to day operation and performance of the restaurant. This is a hands on leadership role for someone who understands what great operations look like and can consistently deliver high standards across customer service, food quality, food safety, health and safety, cleanliness, team management and financial performance. Reporting to the Operations Manager, you will be fully accountable for ensuring the restaurant operates efficiently, profitably and in line with Monty's standards every day.
What you'll be doing:
- Taking full ownership of the restaurant and its daily performance.
- Leading and managing the team to deliver excellent customer service on every shift.
- Ensuring food is prepared, presented and served to company standards at all times.
- Maintaining high standards of food safety, hygiene and health and safety compliance.
- Managing labour costs and scheduling to ensure efficient staffing levels.
- Monitoring sales, productivity and operational performance.
- Managing stock ordering, deliveries, inventory and stock control.
- Minimising waste and controlling food costs.
- Ensuring the restaurant is fully prepared and service ready at all times.
- Maintaining excellent standards of cleanliness, organisation and maintenance throughout the site.
- Conducting daily checks and ensuring all operational procedures are followed correctly.
- Managing team performance, attendance, training and development.
- Supporting recruitment and onboarding of new team members.
- Handling customer complaints professionally and resolving issues effectively.
- Ensuring all opening, closing and cash handling procedures are completed accurately.
- Delivering company KPIs and operational targets.
- Working closely with the Operations Manager and providing regular updates on performance and operational challenges.
What we're looking for:
- Previous experience as a Store Manager, General Manager or Senior Manager within hospitality, fast casual or quick service restaurants.
- Strong understanding of kitchen operations and customer service.
- Proven experience managing labour, food costs and operational performance.
- Excellent knowledge of food safety and health and safety requirements.
- Strong leadership and people management skills.
- Organised, reliable and highly accountable.
- Calm under pressure and able to make decisions quickly.
- Excellent communication skills.
- Hands on approach and willingness to lead from the front.
- Someone who takes pride in running an exceptional operation.
What you'll get:
- Competitive salary.
- Staff meals on shift.
- Ongoing training and development.
- Supportive working environment.
- Clear progression opportunities within the business.
- The opportunity to play a key role in maintaining and driving operational excellence across the restaurant.
If you have a passion for hospitality, strong operational standards and the ability to lead a team to success, we'd love to hear from you.
General Manager employer: MP Food Limited
At Monty's, we pride ourselves on delivering fresh food and genuine hospitality in a supportive and dynamic work environment. As a General Manager, you will benefit from competitive salary packages, ongoing training, and clear progression opportunities, all while leading a passionate team dedicated to operational excellence. Join us in creating memorable dining experiences where your leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening at Monty's or elsewhere.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of food safety and operational performance. Be ready to share specific examples of how you've led teams to success in previous roles. We want to see that passion for hospitality shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values, like Monty's. Tailor your approach to show how your experience matches their standards of excellence in customer service and food quality.
✨Tip Number 4
Follow up after your interviews! A quick thank you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellent customer service and operational excellence.
Be Specific About Your Experience:We want to see how your previous roles have prepared you for this position. Mention your experience managing teams, food safety standards, and financial performance in detail to show us you're the right fit.
Tailor Your Application:Make sure to customise your application to align with Monty's values and standards. Use keywords from the job description to demonstrate that you understand what we’re looking for in a Store Manager.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining the Monty's team!
How to prepare for a job interview at MP Food Limited
✨Know Your Stuff
Make sure you understand Monty's values and operational standards inside out. Familiarise yourself with their approach to fresh food, customer service, and cleanliness. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved team performance or resolved conflicts. This will show that you have the hands-on leadership style they’re looking for.
✨Be Ready to Discuss Numbers
Since you'll be managing costs and performance, brush up on your financial acumen. Be prepared to discuss how you've managed labour costs, food costs, and achieved KPIs in previous roles. This will highlight your ability to drive profitability.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face in the role, like handling customer complaints or ensuring compliance with health and safety regulations. Prepare your strategies for these scenarios so you can confidently demonstrate your problem-solving skills during the interview.
