At a Glance
- Tasks: Lead a vibrant restaurant team to deliver exceptional service and maintain high operational standards.
- Company: Join Monty's, where fresh food and genuine hospitality are at the heart of everything we do.
- Benefits: Enjoy a competitive salary, staff meals, ongoing training, and clear career progression.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a key player in driving operational excellence and making a real impact in hospitality.
- Qualifications: Experience in restaurant management with strong leadership and operational skills.
The predicted salary is between 34000 - 36000 £ per year.
At Monty's, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for an experienced Store Manager to take full responsibility for the day to day operation and performance of the restaurant. This is a hands on leadership role for someone who understands what great operations look like and can consistently deliver high standards across customer service, food quality, food safety, health and safety, cleanliness, team management and financial performance.
Reporting to the Operations Manager, you will be fully accountable for ensuring the restaurant operates efficiently, profitably and in line with Monty's standards every day.
What you'll be doing:
- Taking full ownership of the restaurant and its daily performance.
- Leading and managing the team to deliver excellent customer service on every shift.
- Ensuring food is prepared, presented and served to company standards at all times.
- Maintaining high standards of food safety, hygiene and health and safety compliance.
- Managing labour costs and scheduling to ensure efficient staffing levels.
- Monitoring sales, productivity and operational performance.
- Managing stock ordering, deliveries, inventory and stock control.
- Minimising waste and controlling food costs.
- Ensuring the restaurant is fully prepared and service ready at all times.
- Maintaining excellent standards of cleanliness, organisation and maintenance throughout the site.
- Conducting daily checks and ensuring all operational procedures are followed correctly.
- Managing team performance, attendance, training and development.
- Supporting recruitment and onboarding of new team members.
- Handling customer complaints professionally and resolving issues effectively.
- Ensuring all opening, closing and cash handling procedures are completed accurately.
- Delivering company KPIs and operational targets.
- Working closely with the Operations Manager and providing regular updates on performance and operational challenges.
What we're looking for:
- Previous experience as a Store Manager, General Manager or Senior Manager within hospitality, fast casual or quick service restaurants.
- Strong understanding of kitchen operations and customer service.
- Proven experience managing labour, food costs and operational performance.
- Excellent knowledge of food safety and health and safety requirements.
- Strong leadership and people management skills.
- Organised, reliable and highly accountable.
- Calm under pressure and able to make decisions quickly.
- Excellent communication skills.
- Hands on approach and willingness to lead from the front.
- Someone who takes pride in running an exceptional operation.
What you'll get:
- Competitive salary.
- Staff meals on shift.
- Ongoing training and development.
- Supportive working environment.
- Clear progression opportunities within the business.
- The opportunity to play a key role in maintaining and driving operational excellence across the restaurant.
If you have a passion for hospitality, strong operational standards and the ability to lead a team to success, we'd love to hear from you.
General Manager employer: MP Food Limited
At Monty's, we pride ourselves on delivering fresh food and genuine hospitality in a vibrant work environment. As a Store Manager, you will benefit from competitive salaries, staff meals, and ongoing training, all while enjoying clear progression opportunities within our supportive culture. Join us to lead a dedicated team and play a pivotal role in maintaining our high operational standards in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening at Monty's or elsewhere.
✨Tip Number 2
Prepare for interviews by practising common questions related to restaurant operations and team management. We recommend role-playing with a friend to get comfortable discussing your experience and how you can elevate Monty's standards.
✨Tip Number 3
Showcase your hands-on leadership style during interviews. Share specific examples of how you've successfully managed teams and improved operational performance in previous roles. This will demonstrate that you’re the right fit for Monty's!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Monty's family.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellent customer service and operational excellence.
Be Specific About Your Experience:We want to know what you've done! Detail your previous roles and responsibilities, especially those related to managing teams, food safety, and financial performance. Use numbers and examples to back up your claims.
Tailor Your Application:Make sure to customise your application to align with Monty's values and standards. Highlight how your skills and experiences make you the perfect fit for the Store Manager role, focusing on leadership and operational success.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at MP Food Limited
✨Know Monty's Inside Out
Before your interview, make sure you research Monty's thoroughly. Understand their values, menu, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational performance. Be ready to discuss how you can inspire and motivate the team at Monty's.
✨Be Ready for Operational Scenarios
Expect questions about handling day-to-day operations, managing costs, and ensuring food safety. Think of specific scenarios where you've tackled challenges in these areas. This will highlight your problem-solving skills and operational expertise.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Monty's culture, growth opportunities, and their expectations for the General Manager role. This shows you're serious about the position and helps you gauge if it's the right fit for you.