Terex Corporation is seeking a Lead Helpdesk Engineer to support the dealership network through the Online Helpdesk. You will resolve technical issues swiftly, log and track progress, and generate clear technical reports for the Technical Support Manager.
You will collaborate with Marketing, Sales, Engineering, and Quality teams, identify learning needs, and participate in forums and warranty discussions to drive product improvement.
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Helpdesk Team Lead: Global Dealer Support in Dungannon employer: MP Dungannon-GBR
Terex is an excellent employer, offering a dynamic work environment in the heart of Dungannon where innovation meets craftsmanship. With a strong focus on employee growth and continuous improvement, we provide comprehensive training and development opportunities, ensuring that our team members can advance their skills and careers. Our commitment to quality and safety, combined with a collaborative culture, makes Terex a rewarding place to work for those seeking meaningful employment in the manufacturing sector.
