Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and improve critical systems for Mozilla's operations while mentoring and collaborating with team members.
- Company: Join Mozilla, a non-profit-backed tech company dedicated to making the internet better for everyone.
- Benefits: Enjoy generous bonuses, rich health coverage, wellness days, and a professional development budget.
- Why this job: Be part of a mission-driven team that prioritises user privacy and innovation in technology.
- Qualifications: 6+ years in DevOps/SRE/CloudOps with proficiency in Python, JavaScript, and cloud platforms like AWS and GCP.
- Other info: Work in a dynamic environment with opportunities for continuous improvement and personal growth.
The predicted salary is between 43200 - 72000 £ per year.
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
The Role:
Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others’ success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately solving the immediate needs of the day while keeping an eye on the bigger picture.
What you’ll do:
- Be responsible for a comprehensive Identity Access Management (IAM) system which includes:
- Manage an Auth0 (Okta CIC) IdP Platform
- Support team members with integrations of various third-party OIDC/SAML connections
- Coordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWS
- Handle issuance of SSL/TLS certificates
- Administrate DNS and IPAM
- Be responsible for backup processes and disaster recovery strategies
- Contribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenance
- Lead multi-functional groups to identify, evaluate, and propose solutions for business problems.
- Function with a customer service mentality, addressing their needs in perspective of the macro outcome
- Roadmap and plan opportunities for continuous improvement
- Document status, process, procedures, etc., transparently, whereas anyone else can see who/what/when/where/why/how something was/should be done
- Lead independently in a dynamic environment
What you’ll bring:
- 6+ years of:
- Experience in DevOps, SRE, or CloudOps
- Proficiency in Python and JavaScript (NodeJS) programming languages
- Proficiency in Terraform, Serverless, Cloudformation and/or other IaC tools
- Experience with cloud computing such as AWS and GCP, including GCP Functions and/or Lambda
- 3+ years experience in Identity Access Management products and frameworks such as Auth0, OIDC, SAML, OAuth 2.0, and LDAP
- Rust programming language
- Platforms such as GKE, Kubernetes, and Cloud Run
- CI/CD pipelines such as Github Actions, AWS Codebuild, GCP Cloud Build, and Jenkins
- RDS and NoSQL database schemas and administration, such as DynamoDB and MySQL
- Monitoring and logging with services such as CloudWatch, Splunk, Stackdriver
- Infoblox DNS/IPAM appliance
- LDAP server administration
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit
What you’ll get:
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
About Mozilla
When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritise people and their privacy over profits. We exist to make the internet a healthier, happier place for everyone.
Contact Detail:
Mozilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Operations Engineer
✨Tip Number 1
Familiarise yourself with Mozilla's mission and values. Understanding their commitment to making the internet better for everyone will help you align your answers during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your experience with Identity Access Management (IAM) systems, particularly with tools like Auth0 and OIDC/SAML connections. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Tip Number 3
Highlight your proficiency in cloud computing platforms such as AWS and GCP. Discuss any relevant projects where you've managed resources or services in these environments, as this is crucial for the Staff Operations Engineer role.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills and ability to work collaboratively. Think of examples where you've led multi-functional teams or contributed to continuous improvement initiatives, as this aligns with the expectations of the role.
We think you need these skills to ace Staff Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DevOps, SRE, or CloudOps. Emphasise your proficiency in Python and JavaScript, as well as any experience with IAM products like Auth0 and cloud platforms such as AWS and GCP.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving the internet and how your skills align with Mozilla's mission. Mention specific projects or experiences that demonstrate your ability to lead and collaborate effectively.
Showcase Problem-Solving Skills: Provide examples of how you've identified and solved business problems in previous roles. Highlight your experience with multi-functional teams and your customer service mentality, as these are key aspects of the role.
Demonstrate Continuous Improvement Mindset: Discuss any initiatives you've led or contributed to that focused on continuous improvement. This could include process documentation, lifecycle management, or disaster recovery strategies, which are crucial for the Staff Operations Engineer position.
How to prepare for a job interview at Mozilla
✨Understand Mozilla's Mission
Before your interview, take some time to understand Mozilla's core mission of making the internet better for everyone. Be prepared to discuss how your values align with this mission and how you can contribute to it as a Staff Operations Engineer.
✨Showcase Your Technical Skills
Be ready to demonstrate your proficiency in relevant technologies such as Python, JavaScript, and cloud platforms like AWS and GCP. Prepare examples of past projects where you've successfully implemented these skills, especially in relation to Identity Access Management.
✨Emphasise Collaboration
Since the role involves working with multi-functional groups, highlight your experience in collaboration and mentoring. Share specific instances where you contributed to team success and how you fostered a collaborative environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, particularly in dynamic environments. Think of scenarios where you've identified business problems and proposed effective solutions, showcasing your analytical thinking and customer service mentality.
