Staff Data Scientist - Operations
Staff Data Scientist - Operations

Staff Data Scientist - Operations

London Full-Time 43200 - 72000 £ / year (est.) Home office possible
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Mozilla

At a Glance

  • Tasks: Lead data-driven projects to enhance operational efficiency and automate workflows.
  • Company: Join Mozilla, a non-profit tech company dedicated to improving the internet for everyone.
  • Benefits: Enjoy remote work, generous bonuses, wellness days, and professional development budgets.
  • Other info: Work with a global team committed to open-source solutions and user empowerment.
  • Why this job: Make a real impact in a mission-driven environment focused on innovation and user privacy.
  • Qualifications: 5+ years in data science with strong skills in AI, SQL, and operational metrics.

The predicted salary is between 43200 - 72000 £ per year.

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Staff Data Scientist – Operations, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

39eaae0a536d

Job Views:

3

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Staff Data Scientist – Operations

at Mozilla Corporation Team: Strategy, Operations, Data & Ads Locations: Remote UK To learn the Hiring Ranges for this position, please select your location from the

Staff Data Scientist – Operations

at Mozilla Corporation Team: Strategy, Operations, Data & Ads Locations: Remote UK To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make groundbreaking brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

As a Staff Data Scientist supporting Global Operations, you will be a strategic partner in improving Mozilla’s operational efficiency, effectiveness, and scale. You are a hands-on builder who brings a strong analytical toolkit, fluency in AI technologies, and a deep appreciation for how complex operational systems work. You will lead foundational reporting efforts, automate critical workflows, and identify opportunities to reduce cost and improve performance across Customer Experience, Trust & Safety, and Ad Operations.

You thrive in environments where productivity, pragmatism, and impact matter more than perfection. You think like an operator and build like an engineer. You know that good metrics and fast insights are the foundation for running great teams, and you want to make that a reality at Mozilla.

What you’ll do:

  • Lead the development of foundational reporting and metrics infrastructure for Global Operations, enabling timely, trusted visibility across the various Ops orgs.
  • Design and scale measurement frameworks that surface operational trends and performance drivers.
  • Apply AI and automation tools (e.g. LLMs, GPT-based summarization, anomaly detection, task triage) to eliminate manual workstreams and improve productivity.
  • Prototype and implement automation use cases that drive operational efficiency and compliance, while identifying similar opportunities for cost savings across the organization
  • Define and implement core operational metrics that reflect efficiency, effectiveness, and service quality, enabling measurement at scale and continuous process improvement.
  • Partner with operations, and product teams to define measurement needs, identify gaps, and implement tracking.
  • Standardize operational metrics and dashboards in Looker, ensuring self-serve access and consistency across the organization.
  • Drive root cause analysis and opportunity sizing to surface the highest-value areas for investment or process improvement.
  • What you’ll bring:

  • BS or MS in Data Science, Statistics, Computer Science, or a related field
  • 5+ years of experience in data science or analytics, with demonstrated work on operations-focused projects.
  • Hands-on experience with AI tooling and prototyping, particularly in service of process automation (LLMs, APIs, NLP, anomaly detection).
  • Familiarity with operational domains such as Customer Experience (CX), Trust & Safety (T&S), or Ad Ops; ability to understand metrics like handle time, task pacing, or SLA completion without needing deep onboarding.
  • Strong proficiency in SQL, and experience building data pipelines and dashboards using tools like Looker.
  • Proficiency in Python or R for modeling, prototyping, and automation.
  • Experience with metric standardization, KPI frameworks, and experimentation in operational settings.
  • Ability to work cross-functionally, communicate with clarity, and prioritize speed over perfection when needed.
  • Deep sense of ownership, curiosity, and urgency in solving problems that improve organizational productivity.
  • A global, privacy-respecting perspective aligned with Mozilla’s values.
  • What you’ll get:

  • Generous performance-based bonus plans to all eligible employees – we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc.varies by country)
  • #J-18808-Ljbffr

    Staff Data Scientist - Operations employer: Mozilla

    Mozilla Corporation is an exceptional employer that prioritises its mission to create a better internet for people, not companies. With a strong focus on employee well-being, generous benefits including performance-based bonuses, comprehensive health coverage, and a commitment to professional development, Mozilla fosters a collaborative and innovative work culture. As a Staff Data Scientist in London, you will have the opportunity to make a significant impact while enjoying a supportive environment that values creativity and operational excellence.
    Mozilla

    Contact Detail:

    Mozilla Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Staff Data Scientist - Operations

    ✨Tip Number 1

    Familiarise yourself with Mozilla's mission and values. Understanding their commitment to making the internet better for people will help you align your answers during interviews and demonstrate your passion for their work.

    ✨Tip Number 2

    Brush up on your knowledge of AI technologies and automation tools, especially those mentioned in the job description like LLMs and anomaly detection. Being able to discuss specific use cases or projects where you've applied these tools will set you apart.

    ✨Tip Number 3

    Prepare to showcase your experience with operational metrics and data pipelines. Be ready to discuss how you've previously defined and implemented metrics that improved efficiency and effectiveness in your past roles.

    ✨Tip Number 4

    Network with current or former employees of Mozilla, if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.

    We think you need these skills to ace Staff Data Scientist - Operations

    Data Science
    Statistical Analysis
    AI Technologies
    Process Automation
    SQL Proficiency
    Data Pipeline Development
    Dashboard Creation (Looker)
    Python or R Programming
    Operational Metrics Definition
    Root Cause Analysis
    Cross-Functional Collaboration
    Communication Skills
    Problem-Solving Skills
    Curiosity and Ownership
    Understanding of Customer Experience (CX) and Trust & Safety (T&S)

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in data science and operations. Focus on projects where you've applied AI technologies or improved operational efficiency, as these are key aspects of the role.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for Mozilla's mission and how your skills align with their goals. Mention specific examples of how you've used data science to drive operational improvements in previous roles.

    Showcase Technical Skills: Clearly outline your proficiency in SQL, Python, and any AI tools you've worked with. Provide examples of how you've built data pipelines or dashboards, as this will demonstrate your hands-on experience.

    Highlight Cross-Functional Collaboration: Emphasise your ability to work across teams and communicate effectively. Mention instances where you've partnered with different departments to achieve common goals, as this is crucial for the role at Mozilla.

    How to prepare for a job interview at Mozilla

    ✨Understand the Role

    Make sure you have a solid grasp of what the Staff Data Scientist role entails, especially in terms of operational efficiency and AI technologies. Familiarise yourself with Mozilla's mission and how this position contributes to it.

    ✨Showcase Your Analytical Skills

    Prepare to discuss your experience with data science and analytics, particularly in operations-focused projects. Be ready to provide examples of how you've used AI tools and automation to improve processes in previous roles.

    ✨Familiarise with Metrics and Reporting

    Since the role involves developing reporting and metrics infrastructure, brush up on key operational metrics relevant to Customer Experience, Trust & Safety, and Ad Operations. Be prepared to discuss how you would approach standardising these metrics.

    ✨Demonstrate Cross-Functional Collaboration

    Highlight your ability to work across different teams and communicate effectively. Prepare examples of how you've successfully partnered with product or operations teams to identify measurement needs and implement tracking solutions.

    Staff Data Scientist - Operations
    Mozilla
    Location: London
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