Communications Lead - UK

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Role

We’re a global team of makers, builders, and doers, united by our mission to make the internet a better place. Within that, the Product Communications team sits at the center of how we tell Mozilla’s story, creating high-impact narratives, press opportunities, and campaigns for our core brands, including Firefox. Mozilla is looking for a Senior Communications Manager based in the UK to join this team and drive communications across the European region. Reporting to the Director of Product Communications, this role will lead and execute integrated communications strategies across key EU markets, with a primary focus on product storytelling. While the core focus is Europe, this role is part of a global team and will also support global product launches and campaigns, ensuring regional relevance while aligning with broader company priorities. You will play a key role in shaping narratives around Firefox and other Mozilla products, while helping elevate Mozilla’s voice across tech and consumer conversations. Success in this role requires strong, strategic storytelling, clearly differentiating Mozilla by highlighting our values, open-source roots, and people-first approach. You’ll go beyond traditional media relations to find creative ways to drive relevance in culture and the broader tech landscape, while also supporting senior leaders on key communications moments when needed.

Responsibilities

• Drive communications across key EU markets, supporting product launches, campaigns, media relations and storytelling
• Develop and execute media strategies that build awareness and clearly differentiate Mozilla
• Craft clear, compelling messaging and content across press materials, blogs, and executive communications
• Build and manage relationships with media across tech, consumer and business outlets
• Identify and develop proactive storytelling opportunities tied to product and cultural moments
• Partner with cross functional teams to ensure aligned communications
• Prepare and support senior executives for media and public engagements as needed
• Lead cross-functional communications efforts with strong ownership and follow-through
• Track performance and contribute to ongoing improvement of communications impact
• Support reactive communications, including media inquiries and sensitive issues

Key qualifications

• 5–8 years of experience in communications, PR, or media relations (in-house or agency), ideally within consumer, tech or product-driven organizations
• Proven ability to develop and execute strategic communications plans, not just execution
• Strong storytelling skills, with the ability to translate complex topics into clear, compelling narratives for broad audiences
• Experience supporting or collaborating with senior executives, including preparation for media and public engagements
• Strong understanding of the European media landscape, with experience working across EU markets preferred
• Excellent writing, editing, and verbal communication skills, with strong attention to detail
• Ability to manage multiple projects and operate effectively in a fast-paced, global environment
• High judgment, strong integrity, and a proactive, ownership-driven mindset
• Fluency in English required; German or another European language is a strong plus
• Passion for Mozilla’s mission and a genuine interest in shaping a better internet

About Mozilla

When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritize people and their privacy over profits. We exist to make the internet a healthier, happier place for everyone.

Commitment To Diversity, Equity and Inclusion

Mozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.