Director, Enterprise Resource Planning

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role: The role is part of the broader IT Services organization serving across Mozilla entities. As the Director of ERP Applications in the Information Technology organization, you will be responsible for overseeing the entire enterprise resource planning (ERP) systems within Mozilla. This includes its implementation, maintenance, optimization, and integration with other business systems, by leading a team of ERP specialists while collaborating closely with different departments to ensure the system aligns with business needs and drives operational efficiency.

What you’ll do:

• Design and put into action a long-term ERP strategy that supports business goals, encompassing potential system upgrades and new module implementations.
• Evaluate business requirements to pinpoint opportunities for enhancing and optimizing ERP systems.
• Manage a high-performing team of ERP specialists, including system administrators, analysts, and developers.
• Delegate tasks, provide coaching and mentorship to team members, and foster a collaborative work environment.
• Work closely with various groups to understand their business needs and translate them into ERP system requirements.
• Facilitate communication and alignment between IT and business partners regarding ERP systems usage and functionality.
• Share progress, insights, and recommendations with senior leadership and collaborators during quarterly business reviews and other senior meetings.

What you’ll bring:

• 10 or more years of experience related to ERP systems implementation and operations, with clear demonstration of progressive achievement and growth.
• Three to five years of leadership responsibility leading small to midsize teams and influencing senior-level management and key stakeholders.
• Hands-on experience in ERP applications such as Workday and Netsuite.
• Demonstrate design & integration of ERP workflows for employee management, compensation cycle, performance management, budgeting, accounting, expense management, contract approvals, etc.
• Solid understanding of development tech/tools such as databases, API integrations, test automation frameworks, data analytics, ETL transformation across different data sets.
• Deep understanding and experience implementing security and compliance requirements/controls.
• Strong analytical skills, with the ability to use data to drive decision making and measure success.
• Ability to develop and implement strategic plans, with a focus on long-term growth, sustainability and scalability.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team.
• Rich medical, dental, and vision coverage.
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute).
• Quarterly all-company wellness days where everyone takes a pause together.
• Country specific holidays plus a day off for your birthday.
• One-time home office stipend.
• Quarterly well-being stipend.
• Considerable paid parental leave.
• Employee referral bonus program.

About Mozilla: When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritise people and their privacy over profits. We exist to make the internet a healthier, happier place for everyone.

Commitment to diversity, equity and inclusion: Mozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialised and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, colour, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behaviour, conduct, or purpose.